HNW Executive Assistant

Key Responsibilities

• Review, organize, and pay household bills in a timely manner
• Track household expenses and maintain organized records for financial review
• Process household payments and coordinate with banking as needed
• Serve as primary contact for general contractor regarding second home repairs and maintenance
• Coordinate with landscaping company for scheduled and as-needed landscaping services
• Meet vendors and repairmen at the house (quarterly exterminator visits, plumbing, electrical, etc.)
• Maintain household vendor database with contacts, service schedules, and relationship management
• Schedule and coordinate quarterly and ongoing home maintenance activities
• Ensure all vendor interactions maintain family privacy and security protocols
• Book and schedule flights and coordinate all flight logistics
• Work with travel agent on travel arrangements and itinerary planning
• Manage travel timing, logistics, and household preparation for trips
• Manage household operations when family is out of town
• Maintain discretion regarding family travel plans and schedules
• Walk family dog daily
• Coordinate and transport to grooming appointments
• Ensure receives consistent, reliable daily care
• Water outdoor plants weekly and maintain fresh flowers and plants throughout the house
• Keep pantry and kitchen organized and well-stocked
• Maintain organized garage and storage areas
• Organize and coordinate household items including packing, distribution, and donations
• Help organize storage units and coordinate disposal or donation of unwanted items
• Collaborate with designer on organization and arrangement of household items
• Order and pick up groceries weekly
• Arrange gas and car washing services
• Coordinate dry cleaning services including drop-off and pick-up
• Pick up prescriptions from
• Coordinate and execute all household shopping and errands
• Demonstrate proficiency with technology platforms and household systems
• Manage digital calendars, schedules, and household coordination systems
• Maintain organized digital files and records for household operations
• Maintain appropriate digital security and privacy protocols

Qualifications

• 5 or more years of professional experience in household management, personal assistance, estate management, education sector or similar high-touch operational role
• Demonstrated experience managing operations for high-net-worth individuals or families OR have an true understanding of the dynamics and personality needed
• Proven track record of successfully managing complex, multi-faceted household operations
• Excellent organizational skills with demonstrated ability to manage multiple competing priorities simultaneously
• Strong communication skills, both written and verbal, with ability to communicate with household members, vendors, contractors, and service providers
• Advanced proficiency with Microsoft Office Suite (Word, Excel, Outlook) and other productivity software
• High level of technical fluency and ability to quickly learn new systems and platforms
• Absolute discretion and confidentiality regarding household information, family privacy, and business matters
• Understanding of the unique demands and sensitivities of high-profile family life
• Valid driver's license with reliable transportation
• Physical ability to walk and exercise a dog daily
• Flexibility with scheduling to accommodate household needs
• Willingness to meet vendors, contractors, and service providers at the house
• Willingness to sign confidentiality and non-disclosure agreements