HM Loss Mitigation Decisioning Sr Specialist
Citizens · Glen Allen, VA · Today
Finance$24.52–$30.29/hrFull-time
About the role
You will perform reconciliation on files received from the Front End Fulfillment Group by accessing the loan system. The Front End Fulfillment group sends tasks to Decisioning; Decisioning acknowledges receipt of the file and reviews it for complete documentation.
Responsibilities
- Complete steps within the decisioning process workflow within assigned timelines to ensure maximum customer experience.
- Ensure all regulatory requirements are met for each account within the Work Out process.
- Analyze financial information to determine the most effective work out strategy.
- Review financial data reported for accuracy (e.g., does the customer-reported data match actual financials).
Requirements
- Strong understanding of mortgage lending guidelines (FHA, VA, Fannie Mae, Freddie Mac).
- Proficiency in automated underwriting systems (Back in the Black - BITB).
- Ability to interpret credit reports, income documentation, and appraisal reports.
- Detail-oriented with strong analytical and decision-making skills.
Qualifications
- Required: High school diploma or equivalent.
- Preferred: Bachelor’s degree or two years of equivalent experience.
Pay
The salary range for this position is $24.52 - $30.29 per hour. Actual pay is based on various factors including but not limited to budget, work location, and relevant skills and experience.
Schedule
- Hours per Week: 40
- Work Schedule: 8:00 AM – 5:00 PM, Monday – Friday
Benefits
- Competitive pay
- Comprehensive medical, dental, and vision coverage
- Retirement benefits
- Maternity/paternity leave
- Flexible work arrangements
- Education reimbursement
- Wellness programs
- Paid time off policy exceeding mandatory local and state requirements