Hiring Event 13th to 25th July Mobile Retail Sales Associate MILLSBORO | Dupont Blvd MA/RAM/RSM

We are hosting a hiring event for all applicants for MA/RAM/RSM on July 13 to July 25, 2026, from 11:00 AM to 6:00 PM.

About the role

Arch Telecom is a national Wireless Preferred Retailer for the #1 Mobile provider in the country, with 200+ retail stores across the U.S. Since 1993, we've been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customers demand!

Responsibilities

• Help customers pick up where they left off in their shopping journey, whether online, through Customer Care or in-store
• Explore individual needs and provide hands-on demonstrations of the latest and greatest technology in-store
• Sell personalized solutions beyond the bare-bones device and service plan, including unique accessories and IoT devices
• Guide customers through their purchasing experience with thoughtful questions, informative answers, and sharing expertise
• Approach service and sales with patience, honesty, and empathy
• Demonstrate how our ever-expanding coverage stacks up in their neighborhood, why plans and services will let them live unlimited, feel the love, stay connected, and go further, and how we're redefining wireless
• Complete training on in-store experience, new skills and processes, knowledge of systems and reference resources
• Build relationships with and partner with employees across channels, including business and customer service to collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment
• Successfully identify and handoff small business leads
• Develop strong peer relationships where we are all accountable for the company's success
• Be willing to have a good time while providing first-class customer experience

Requirements

• At least 18 years of age
• High school degree or GED
• Ability to stand for long periods of time
• Ability to lift objects weighing up to 25 lbs
• Reliable transportation
• Full Time (40 hours) or Part Time (20+ hours) availability

Qualifications

• A strong desire to learn and master the skills required of our customer advocates and build meaningful connections with our customers
• A competitive drive and demonstrate the confidence to succeed in a fast-paced sales environment
• A willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues
• An effective balance between customer experience and performance goals
• 6 months of customer service and/or sales experience, preferably in a retail environment

Skills

• Customer service skills
• Product knowledge
• Technical skills
• Problem-solving skills

Benefits

• Employee Stock Ownership Program (ESOP)
• Competitive hourly pay
• Uncapped commission earnings
• Automatic raises when reaching attainable milestones
• Exciting opportunities for career advancement
• A culture of care & excellence
• Discounted T-Mobile Wireless Plan
• Health benefits for full-time employees
• Bonuses: monthly sales incentive programs, contests, rewards, and more

Pay

Competitive hourly pay

Schedule

Full Time (40 hours) or Part Time (20+ hours) availability