Hiring Event 13th to 25th July Mobile Retail Sales Associate MEDIA | W Baltimore Pike RAM/RSM
We are hosting a hiring event for all applicants for Roles- MA/ RAM/ RSM on 13th to 25th July 2026 and would love for you to attend. The event is held at BY Arch Telecom, located at 1083 W Baltimore Pike Ste G, Media, DE PA 19063 from 11:00 AM to 6:00 PM.
About the role
Arch Telecoms Mobile Associates (MA) work as part of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecoms Core Values. This role is a learning role, where you will be expected to work with your team to build required skills and expertise in preparation for a promotion to Mobile Expert upon training completion.
Responsibilities
- Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
- Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store
- Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices
- Guide your customers through their purchasing experience with thoughtful questions, informative answers, and sharing your expertise
- Approach service and sales needs with patience, honesty, and empathy
- Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
- How our ever-expanding coverage stacks up in our customers neighborhood, providing them with a lightning fast LTE network!
- Why plans and services will let our customers live unlimited, feel the love, stay connected and go further.
- How we are redefining how wireless is done, down to device and account inspection, review, and troubleshooting.
Requirements
- Be at least 18 years of age
- High school degree or GED
- Able to stand for long periods of time
- Able to lift objects weighing up to 25lbs
- Reliable transportation
- Full Time (40 hours) or Part Time (20+ hours) availability
Qualifications
- A strong desire to learn and master the skills required of our customer advocates and to build meaningful connections with our customers
- Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment
- Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues
- Effective at balancing customer experience and performance goals
Skills
- Customer service and/or sales experience, preferably in a retail environment
Benefits
- Employee Stock Ownership Program (ESOP)
- Competitive hourly pay
- Uncapped commission earnings
- Automatic raises when reaching attainable milestones
- Exciting opportunities for career advancement
- Discounted T-Mobile Wireless Plan
- Health Benefits for Full Time Employees
- Bonuses: Monthly sales incentive programs, contests, rewards and more.
Pay
Competitive hourly pay
Schedule
Full Time (40 hours) or Part Time (20+ hours) availability
Arch Telecom is committed to diversity and inclusion
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team.
Apply Now
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Contact
If you have any inquiries, please contact Recruiting@archtelecom.net