Hiring Event 13th to 25th July Mobile Retail Sales Associate WOODBURY | S Broad St MA/RAM/RSM

We are hosting a hiring event for MA/RAM/RSM from July 13th to 25th, 2026 from 11:00 AM - 6:00 PM at Arch Telecom. We are eager to discuss employment opportunities with you.

About the role

As a Mobile Associate (MA), you will work as part of a Retail Team to bring the brand to life. You will live and breathe the brand and Arch Telecom's Core Values. Your role involves creating energy and excitement around our products and services, building new and deepening existing relationships with customers, and continuously working to build expertise in uncovering customer needs and educating them on device and service solutions.

Responsibilities

• Help customers pick up where they left off in their shopping journey, whether online, through Customer Care or in-store.
• Explore individual needs and provide hands-on demonstrations of the latest and greatest technology in-store.
• Sell side to find personalized solutions beyond the bare-bones device and service plan, including unique accessories and IoT devices.
• Guide customers through their purchasing experience with thoughtful questions, informative answers, and sharing your expertise.
• Approach service and sales needs with patience, honesty, and empathy.
• Demonstrate how our ever-expanding coverage stacks up in their neighborhood, why plans and services will let them live unlimited, feel the love, stay connected, and go further, and how we are redefining wireless.
• Complete training on in-store experience, new skills and processes, knowledge of systems and reference resources.
• Build relationships with and partner with employees across channels, including business and customer service to collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
• Successfully identify and handoff small business leads.
• Develop strong peer relationships where we are all accountable for the company's success.
• Be willing to have a good time while providing first-class customer experience.

Qualifications

• A strong desire to learn and master the skills required of our customer advocates and build meaningful connections with our customers.
• A competitive drive and the confidence to succeed in a fast-paced sales environment.
• A willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues.
• An effective balance between customer experience and performance goals.
• 6 months of customer service and/or sales experience, preferably in a retail environment.

What you'll get

• Employee Stock Ownership Program (ESOP)
• Competitive hourly pay
• Uncapped commission earnings
• Automatic raises when reaching attainable milestones
• Exciting opportunities for career advancement
• A culture of care & excellence
• Discounted T-Mobile Wireless Plan
• Health benefits for full-time employees
• Bonuses: monthly sales incentive programs, contests, rewards, and more.

What we need

• Be at least 18 years of age
• High school degree or GED
• Ability to stand for long periods of time
• Ability to lift objects weighing up to 25 lbs
• Reliable transportation
• Full-time (40 hours) or part-time (20+ hours) availability

Benefits

• Diversity & Inclusion is a foundational principle of Arch Telecom. We embrace a diverse workforce to better reflect the communities we serve and improve the customer and employee experience.

Pay

• Competitive hourly pay

Schedule

• Full Time (40 hours) or Part Time (20+ hours) availability

Apply Now:

Apply Now

Contact:

Inquiries