Hilton Phoenix Tapatio Cliffs Resort - Bell Attendant

About the Role

Join our team as a Bell Attendant (Part-Time) and play a key role in delivering exceptional guest experiences at Hilton Phoenix Tapatio Cliffs Resort. In this position, you’ll greet arriving guests, assist with luggage, and provide helpful information about the resort and local area. This is a part-time opportunity offering Hilton Team Member travel benefits and the chance to grow your career in a dynamic resort environment.

As our Bell Attendant, you’ll whisk guests to and from the hotel in style, sharing insider tips on the best restaurants and must-see sights—think of yourself as their personal adventure guide! You’ll help guests with their bags, keep our vehicles looking spotless, and jump in at the front desk whenever needed. From handling concierge requests to ensuring every guest has an unforgettable stay, you’ll do it all with a warm smile, quick wit, and can-do attitude.

Responsibilities

• Greet every guest and teammate with genuine warmth and a service-first smile.
• Maintain a polished appearance in uniform and name tag to represent the resort professionally.
• Load, unload, and tag luggage, escorting guests to their rooms like VIPs.
• Handle suitcases, packages, and special deliveries with care and flair.
• Provide guests with information on local hotspots, attractions, and transportation options, including maps and directions.
• Safeguard sensitive areas, master keys, and guest privacy with responsibility and sound judgment.
• Uphold safety standards while driving and assisting guests.

Requirements

• High school diploma or equivalent.
• Valid state driver’s license with an acceptable driving record.
• At least one year of driving experience.
• Strong communication and decision-making skills.
• Ability to stay calm, composed, and objective under pressure.

Benefits

After an initial waiting period, those hired into full-time positions are eligible for a competitive benefits package that includes:

• Daily Pay (ask your Recruiter for more details).
• Medical, Dental, and Vision Coverage.
• Short-Term and Long-Term Disability Income.
• Term Life and AD&D Insurance.
• Paid Time Off.
• Employee Assistance Program.
• 401k Retirement Plan.
• Hilton Team Member travel benefits.

Property Information

Surrounded by the desert landscape of Phoenix's North Mountain, this all-suite hotel offers luxurious amenities, enjoyable activities, and delicious dining options for an unforgettable holiday. Pointe Hilton Tapatio Cliffs Resort features the Falls Water Village, the perfect place for family fun. The Village includes 3 acres of swimming pools with waterfalls and a 150-foot waterslide. Relax in one of the private cabanas while sipping a refreshing drink from the Cascades Cafe.