Marriott Laguna Cliffs Resort - Bell Attendant

About the role

As our Bell Attendant, you’ll whisk guests to and from the hotel in style, sharing your insider tips on the best restaurants and must-see sights around town—think of yourself as their personal adventure guide! You’ll help guests with their bags, keep our vehicles looking spotless, and jump in at the front desk whenever needed. From handling concierge requests to ensuring every guest has an unforgettable stay, you’ll do it all with a warm smile, quick wit, and can-do attitude!

Responsibilities

• Greet every guest and teammate with genuine warmth and a service-first smile.
• Maintain a polished appearance in uniform and name tag to represent the hotel.
• Load, unload, and tag luggage, escorting guests to their rooms like VIPs.
• Handle suitcases, packages, and special deliveries with care and flair.
• Provide insider knowledge on local hotspots, attractions, and transportation options, including maps and directions.
• Safeguard sensitive areas, master keys, and guest privacy with responsibility and sound judgment.
• Uphold safety standards while driving and assisting guests.

Requirements

• High school diploma or equivalent.
• Valid state driver’s license with an acceptable driving record.
• At least one year of driving experience.
• Strong communication and decision-making skills.
• Ability to stay calm, composed, and objective under pressure.

Benefits

After an initial waiting period, full-time employees are eligible for a competitive benefits package that includes:

• Daily Pay (ask your Recruiter for details).
• Medical, Dental, and Vision Coverage.
• Short-Term and Long-Term Disability Income.
• Term Life and AD&D Insurance.
• Paid Time Off.
• Employee Assistance Program.
• 401k Retirement Plan.

About the Property

Perched atop the cliffs of Dana Point overlooking the Pacific Ocean, Laguna Cliffs Resort & Spa features 2 year-round heated swimming pools with child-friendly zones. The resort includes a restaurant, full-service spa, and an indoor/outdoor lounge. Beach and harbor access is just 1,500 feet away. Each contemporary guest room provides a flat-screen TV, Bluetooth-compatible Tivoli radio, coffee machine, and plush robes. Ocean view rooms are available.