Highway Safety Operator I

About the Role

Monitor the safety of roadways regarding vehicle crashes, disabled/abandoned vehicles, debris, and lane-closing events, traffic signal malfunctions, damage to equipment, and large materials on state roadways. Provide roadside assistance to stranded motorists, including changing tires, giving battery jumps, providing fuel, and removing debris from travel lanes. Work closely with other first responders at highway incidents, providing incident response, on-scene traffic control, limited first aid, and Traffic Incident Management services. Accept personal responsibility for all work output in the HERO vehicle. Position is subject to shift work, including overnight, weekends, and holidays.

Requirements

• Successfully completed all necessary HERO Operator training requirements to be certified as a HERO Operator.
• Exhibit personality traits that enable remaining calm and prioritizing tasks during chaotic and stressful situations.
• Able to walk unassisted a minimum of 300 yards, access the underside of vehicles, lift and carry up to 50 pounds.
• Pass a criminal history check and drug test.
• Possess a valid Texas driver license.
• No major traffic offenses (e.g., reckless driving, driving under the influence, failing to perform duties of a driver, criminal driving while suspended/revoked, fleeing or attempting to elude a police officer) in the last 24 months.
• No felony revocation of driving privileges or felony/misdemeanor driver license suspension within the last 24 months.
• No careless driving conviction in the last 12 months.
• No more than one moving traffic violation in the last 12 months.
• No more than two moving violations on driving record within the past three years.
• No Driving under Influence (DUI) or Driving While Intoxicated (DWI) incidents on driving record within the past three years.
• High School Diploma or GED.
• Able to fulfill shift work assignments ranging from 8-12 hours a day, including weekends.
• Dependable/reliable transportation.
• Ability to work in all weather-related conditions as essential personnel.
• Adhere to HERO SOP policies and procedures.
• Not be intoxicated or under the influence of alcohol, controlled substances, or impairing prescription medications while on duty.
• No smell of alcoholic beverages while on duty; no ingestion of alcoholic beverages within eight hours of coming on duty.
• No possession or use of illegal drugs or illegal use of any drug while employed.
• Adhere to all prescription medication instructions related to driving or operating machinery.

Qualifications

• Knowledge of basic vehicle maintenance.
• Preferably able to speak and write basic Spanish with the ability to receive, give, and understand written and oral instructions.

About the Company

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial, and local governments, and commercial clients.

Benefits

• Comprehensive medical, dental, and vision insurance.
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract.
• 401(k) plan with employer matching funds.
• Tuition reimbursement program.
• Life insurance and disability coverage.
• Optional coverages: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection.
• Birth, adoption, and parental leave benefits.
• Employee Assistance Plan.