High Volume Recruiter
Patriot Mobile is America’s only Christian conservative wireless provider. We offer broad coverage on dependable, nationwide 4G or 5G LTE networks. We are committed to providing our members reliable wireless service and exceptional support while relentlessly fighting for our shared values. Patriot Mobile donates a portion of every dollar earned to support organizations that fight for First Amendment Religious Freedom and Freedom of Speech, Second Amendment Right to Bear Arms, Sanctity of Life, and the needs of our Veterans and First Responders.
About the role
The High‑Volume Recruiter reports to the Senior Recruiter within the Human Resources Department. This position researches, develops, and implements effective high‑volume recruiting and staffing strategies to attract a strong pool of qualified talent, primarily for Member Services (customer support) and Sales Agent positions. The recruiter manages full‑cycle recruitment for ongoing hiring classes, supports hiring across other business units as needed, and oversees all hiring processes, including related onboarding documentation.
Responsibilities
- Own full‑cycle, high‑volume recruitment for Member Services and Sales Agent positions, from sourcing through offer acceptance and onboarding handoff.
- Collaborate with Member Services and Sales leadership, as well as other department managers, to forecast hiring needs and draft detailed, accurate job descriptions and hiring criteria.
- Build and maintain continuous candidate pipelines to support ongoing hiring classes, backfills, and growth‑driven volume, using efficient recruiting methods aligned with role, industry standards, and organizational needs.
- Manage job posting and advertisement processes across job boards, social media, employee referral programs, and mission‑aligned networks and communities.
- Screen high volumes of applications and conduct phone screens to assess qualifications, availability, and alignment with Patriot Mobile’s mission and values.
- Schedule and coordinate interviews; oversee preparation of structured interview questions and other hiring and selection materials.
- Conduct and attend interviews with managers, directors, and other stakeholders; drive timely, consistent candidate evaluations and selection decisions to keep hiring classes on schedule.
- Collaborate with recruitment leadership and other HR staff during the offer process, recommending salary ranges, incentives, start dates, and other details; extend offers and drive candidates to acceptance.
- Ensure compliance with federal, state, and local employment laws and regulations, and company policies.
- Attend and participate in job fairs, community events, and recruiting sessions to build employer brand awareness and candidate pipelines.
- Travel as needed to destinations for effective recruiting and hiring.
- Reduce reliance on third‑party recruiting firms.
- Track and report recruiting metrics, including time‑to‑fill, pipeline health, offer acceptance rate, and class fill rates.
- Perform other duties as assigned.
Skills
- Ability to quickly learn, analyze situations, and make decisions that support the mission of Patriot Mobile.
- Excellent verbal and written communication skills.
- Excellent interpersonal skills with strong negotiation tactics.
- Strong ability to maintain confidentiality of applicant and employee information.
- Ability to create and implement high‑volume sourcing strategies for customer service and sales roles, as well as recruitment for a variety of other roles.
- Proactive, independent, and able to take initiative.
- Excellent time management and organizational skills with a proven ability to manage a high volume of open requisitions and meet aggressive deadlines.
- Familiarity with laws, regulations, and best practices applicable to hiring and recruitment.
- Proficiency with, or ability to quickly learn, applicant‑tracking software or other recruitment systems.
- Proficient with Microsoft Office Suite.
Education and Experience
- Bachelor’s degree from a regionally accredited college in human resources or a related field, or equivalent work experience (required).
- Minimum of three (3) years of high‑volume recruiting experience, preferably for call‑center, customer service, or sales positions, managing all phases of the recruitment and hiring process.
Physical Requirements
- Must be able to sit or stand for long periods of time.
- Must be able to work in a variety of spaces, including cubicle, counter, and desk areas.
- Must be able to lift and move items up to 25 pounds.