High Rise Service Technician - Multifamily

Responsibilities

• Complete assigned work orders generated from requests in a timely manner
• Oversee the property grounds and other amenities by performing general cleaning such as trash and debris disposal, pressure washing breezeways and pool areas, and painting curbs and signage as needed
• Proactively diagnose issues with the property and provide solutions that align with established Hines policies, standards, and code requirements
• Identify areas for improvement and suggest enhancements to improve overall efficiency and productivity
• Prepare vacant apartment homes for leasing and new move-ins via inspection, scheduling with contractors and vendors as needed, and completing all maintenance tasks
• Handle documentation and paperwork efficiently without disrupting other service requests
• Practice proper safety techniques with all mechanical or electrical equipment malfunctions, reporting any injuries, accidents, or other safety issues to the appropriate contact
• Support cost-cutting and expense control programs by verifying parts are up to standards for repair rather than a complete replacement when possible
• Follow guidelines for the proper and safe usage of hand, power tools, testing equipment, and safety devices and ensure items are returned
• Notify the supervisor about any items needed and evaluate what needs to be re-ordered without being wasteful
• Adjust and operate the fire alarm and life safety systems
• Operate, adjust, perform maintenance and repairs on all mechanical, appliance, electrical, plumbing and HVAC related equipment
• Successfully complete all required training programs within required timeframes
• Possess computer skills to administer the work order programs and building operations
• Compute basic mathematical equations

Qualifications

• High school diploma or equivalent from an accredited institution preferred
• Two or more years' of property maintenance or related experience
• EPA Type I & II or Universal certification strongly preferred for refrigerant recycling
• When applicable, obtain required city and/or government licenses or permits, i.e.: The EPA certification for refrigerant recycling, Pool & Spa Operator
• General knowledge of plumbing, electrical, general carpentry, HVAC, and appliances
• Excellent interpersonal and communication skills
• Attention to detail, organization, and strong multitasking abilities
• Work indoors approximately 80% of the time and outdoors approximately 20% of the time
• Lift 25 lbs. or more
• Climb up and down stairs and ladders
• Access remote work areas and confined spaces (i.e., crawl spaces, roofs)
• Use full range of manual dexterity (i.e., sitting, squatting, bending, kneeling, walking, and lifting)
• Meet the shift working requirements of the assigned property; shifts may include early mornings, late evenings, weekends, and some holidays