High Needs Case Manager EMPACT

About the role

The High Needs Case Manager works with children and families requiring intensive service provision in Tempe or Glendale. This role involves direct in-home, in-office, in-school, and community services, including crisis intervention, transportation, and support.

Responsibilities

• Provide direct in-home, in-office, in-school, and community services.
• Facilitate, schedule, and provide follow-up on family, youth, and adult team meetings (ACT or CFT).
• Complete written documentation of these meetings and provide copies to all team members.
• Engage and invite natural supports as identified by family, youth, and adults.
• Make referrals to collaborating partners and other community services, as client needs indicate.
• Deliver at least 40 hours of work per week, with a goal of 30 hours of direct client contact, which includes case management as needed.
• Ensure meeting clinical documentation standards established monthly/annually.
• Complete all tasks agreed upon by the timelines given.
• Must be able to work a flexible schedule based on the needs of the children and families, which may include evening or weekend hours when needed.
• Attend meetings and training as requested.
• In collaboration with each child and family, support services to families, youth, and adults, that meet the following 12 Arizona Principles.

Requirements

• Bachelor's Degree in Behavioral Health related field preferred or meets BHT requirements.
• Behavioral health experience is required.
• Previous experience working with children is preferred.
• Knowledge of the CFT process and Arizona 12 Principles.
• Requires the ability to be flexible and problem-solve and to have the ability to use creativity in the approach to service delivery.
• Must have a Fingerprint clearance card or be eligible to obtain one.
• Must have a valid AZ driver's license with no major infractions in the past three years.
• Must have regular access to reliable transportation.
• Bi-lingual (Spanish) Diff per hour available.
• Must be at least 21 years of age at the time of employment.

Additional Requirements and Responsibilities

• Demonstrated ability to remain calm in crisis situations, work independently and cooperatively, recognize personal limitations, and relate positively and with empathy to all persons regardless of age, race, creed, gender, or sexual orientation.
• Maintain professional conduct consistent with ethical professional practice and the policies and procedures of the agency.
• Maintain a professional demeanor and positive working relationships with internal and external team members, stakeholders, and community and business partners.

What You’ll Receive

• (Full-time employees) Generous PTO
• 10 paid holidays per year
• Medical plans (4 choices)
• Dental plans (2 choices)
• Vision plans (2 choices)
• 403(b) retirement plan
• Retailer Allowance
• Company-paid Life/AD&D and Long-term Disability
• Voluntary additional Life and Short-term Disability
• Tuition Reimbursement
• Elder Care Assistance
• Pet Insurance and much more!