HIE & Interoperability Stakeholder Engagement Manager

Why You’ll Love Working Here

• Mission-Driven Work – Support the transformation of rural healthcare across Indiana through a landmark $207M federal investment. Your work will directly strengthen health outcomes for Hoosier communities.
• People-First Culture – We’re as committed to your growth as we are to delivering high-impact solutions. You’ll find support, autonomy, and community here.
• Strategic, Hands-On Work – From program coordination and stakeholder engagement to data modernization and clinical readiness, you’ll influence every step of the process.
• Collaborative Trust – Our clients rely on us to listen carefully, deliver consistently, and guide wisely. We partner with integrity, curiosity, and heart.

What You’ll Do

• You will own how stakeholders experience Indiana's interoperability modernization work — from the first conversation through sustained participation.
• Develop and execute comprehensive stakeholder engagement plans aligned to the statewide strategy and built to deliver the interoperability goals of the Rural Health Transformation Program (RHTP).
• Conduct ongoing stakeholder analysis to surface the needs, barriers, motivations, and openings that shape how providers, HIEs, community partners, and vendors engage.
• Serve as the primary point of contact for providers, HIE organizations, health systems, community partners, and vendors on questions of engagement and participation.
• Drive new participation in interoperability initiatives, including encouraging and supporting new HIE connections that meet grant milestones.
• Partner with IDOH Communications to design and deliver consistent messaging across every channel stakeholders touch.
• Build long-term relationships that strengthen trust and alignment, and address concerns, complaints, and barriers with timely, responsive follow-up.
• Lead educational outreach — presentations, briefings, and tailored materials — that helps diverse stakeholder groups understand the value of participating in RHTP.
• Coordinate with partner associations, coalitions, and community organizations to broaden the program's reach.
• Serve as liaison to gather key metrics from partners and funding recipients, demonstrating progress toward RHTP objectives for both Indiana leadership and federal oversight.
• Monitor stakeholder satisfaction, escalate systemic issues, and validate that operational workflows reflect real stakeholder needs and readiness.

Qualifications

• A bachelor's degree in public health, health informatics, information systems, or a related field; a master's is preferred.
• At least five years of experience in account management, healthcare transformation, or interoperability initiatives.
• Demonstrated experience supporting or leading complex, multi-stakeholder initiatives with multiple interdependent projects.
• A strong understanding of healthcare data exchange, HIE environments, interoperability standards, and the regulatory requirements that govern them.
• Experience collaborating across government agencies, public health entities, HIEs, payers, providers, and national policy bodies such as CMS and ONC.
• A proven ability to build coalitions, foster partnerships, and guide multi-jurisdictional or multi-sector modernization efforts.
• Executive-level stakeholder engagement experience.
• Exceptional communication, relationship management, and negotiation skills, including the ability to convey complex technical or policy concepts to diverse audiences.
• Proficiency with Microsoft O365 and project/portfolio management tools.

Preferred Qualifications

• A master's degree in public health, health informatics, or a related field.
• Direct experience with the Rural Health Transformation Program or a similar federally funded modernization grant.
• Familiarity with Indiana's HIE landscape and statewide health data initiatives.