HHA Individual support in your local Area

Responsibilities

• To empower individuals to make an informed contribution to any decision about their education, health and care provision to enable them to achieve better outcomes
• To assist in the development of information concerning care plans.
• To work with and encourage partnership working between individuals and the community.
• To work closely with the Interdisciplinary team involved in an individual's care.
• To provide resources to assist the individual in maintaining safety and independent in the community.
• To assist with training and supervision of caregivers and PCAs.
• To undertake home visits and document activity.
• To carry out clerical and administrative duties in accordance with the requirements of the service
• To provide necessary information on their own health status and experience.
• To accept only assignments for which qualified.
• To attend agency orientation, in-service education programs and staff meetings as required.
• To practice safety and competency within the job description.
• To communicate with the agency about problems and concerns.
• To comply with State/Federal regulatory acts and agency policies.
• To communicate with office staff regarding all scheduling of services to clients.
• To complete required documentation accurately and on a timely basis.
• To respect and maintain client confidentiality at all times.
• To report concerns of client abuse or neglect.
• To refrain from discussing personal problems, concerns, or opinions with client, or client representatives.
• To establish and maintain a therapeutic relationship with client.
• To maintain access to an email account in order to receive client updates, schedule changes, company updates and highlights.
• To maintain a clean, insured vehicle that has had manufacturer's recommended scheduled services and transports client as appropriate.
• To work within the aims and objectives of the goals set in the individual service plan.
• To be familiar and work within the policies and procedures of the service.
• To undertake further training appropriate to the role and responsibilities as required.
• To work flexibly to meet the occasional requirements to work outside normal hours.
• To maintain confidentiality of sensitive information.
• To utilize effective time management techniques to ensure tasks are prioritized, and agreed deadlines are met.
• To attend all relevant supervision and meetings.
• To undertake other duties commensurate with this post

Qualifications

• A minimum of a BA in a Human Service-related field preferred.
• An ability to research and identify other sources of information, advice, guidance and support.
• Good IT skills, including managing websites and knowledge of all forms of social/media communications.
• Good listening and communication skills.
• The ability to produce statistics and written reports as required.
• The ability to travel around the borough independently, preferably by car.
• The ability to be flexible around working hours and be prepared to work some evenings or weekends as reasonably required by this role.
• The ability to be impartial and non-judgmental.
• The knowledge of the community support system in the Greater Boston area.
• The commitment to the rights of seniors and disabled people to live dignified lives.
• The flexibility, sensitivity to the needs of others, reliability, and ability to cope with emergencies.
• Prior home care experience helpful.
• The willingness to travel throughout Western MA Areas.

Benefits

• Paid time off
• 401(k) matching
• Flexible schedule
• Employee discounts
• Sign on/Referral Bonus
• Professional development assistance
• Medical Preventative Insurance (30+hrs average)
• AFLAC Insurance
• Mileage/travel time reimbursement between clients.
• Guardian Angel Senior Services is an Equal Opportunity Employer.