HGI WESLEY CHAPEL GUEST SERVICE AGENT

We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Remove boilerplate, duplicate lines, etc. We need to parse the posting. Content: - Intro: Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative... mission etc. That's about the role/company. Could be "About the role" or maybe "About the company". We'll use "About the role". - "What's In It For You?" includes benefits: Rewarding, Fun And Flexible Work Environment, Exciting Perks, Atmosphere designed to encourage career growth, Robust Benefit Package including: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for All Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match Paid Parental Leave Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Thus Benefits section. - "Our Company:" description: Schulte Hospitality Group is a division... etc. Could be part of About the role or separate "About the company". But we only have headings list; we could put under About the role. - JOB DUTIES AND RESPONSIBILITIES: list of duties. - EDUCATION AND EXPERIENCE: Minimum of one (1) year in Front Desk Operations, In-depth knowledge of hotel Front Desk operations, Minimum of High School education. - KNOWLEDGE, SKILLS AND ABILITIES: Basic computer skills, Ability to communicate effectively verbally and in writing, Ability to exceed expectations of guests and team members, Excellent time management skills. - The hiring process may consist of... (process) - maybe not needed. - "This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process." This mentions PTO but not specific compensation. There's also "Compensation Range 16 Compensation Range 16" at end (duplicate). No actual numbers. So we should NOT create Pay section because no specific compensation given. Also no schedule specifics. Thus sections: About the role (intro + company description), Responsibilities (duties), Requirements (education & experience), Skills (knowledge, skills, abilities), Benefits (benefits list). Possibly also Qualifications? Could combine Requirements and Qualifications but we have separate headings; we could put education/experience under Requirements, and maybe knowledge/skills under Skills. Qualifications could be empty; we should not create empty heading. So we omit Qualifications. Pay and Schedule omitted. Now need to format: Use

for each section heading. Use

• for any list of duties/requirements/benefits. Use

  for prose. We need to preserve all substantive information, not invent or summarize away detail. Remove boilerplate, duplicated lines, EEO etc. Also remove duplicated "Perform various other duties as assigned" appears twice; we should keep only once? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. Remove duplicated lines. So we should deduplicate identical lines. So we keep one instance of "Perform various other duties as assigned". Also there is "Perform various other duties as assigned to meet business objectives" and later "Perform various other duties as assigned". Slightly different; we keep both? They are not identical; one includes "to meet business objectives". Keep both. Now let's extract. About the role prose: Combine introductory paragraph and company description. Intro: "Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!" Company description: "Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants." We can combine into a paragraph or two paragraphs. Use

  for prose. Now Responsibilities: list items. Duties list: - Greets guests as they arrive, focus on personal recognition - Reviews arrival lists daily and assists in preparing and assembling welcome amenities - Escort VIPs to room and check them in prior to arrival - Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed - Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management. - Keep front desk area clean and organized. - Assisting with lobby activation as needed. - Utilize proper procedures when handling guest PPI data. - Follow checklist when going through check in or check out with guest. - Always retrieve necessary identification documents and form of payment upon arrival. - Attends promptly to guest needs and inquiries - Perform various other duties as assigned - Perform various other duties as assigned to meet business objectives We need to ensure grammar but keep as is. Now Requirements (Education & Experience): - Minimum of one (1) year in Front Desk Operations - In-depth knowledge of hotel Front Desk operations - Minimum of High School education Now Skills (Knowledge, Skills and Abilities): - Basic computer skills - Ability to communicate effectively verbally and in writing - Ability to exceed expectations of guests and team members - Excellent time management skills Now Benefits: list from "What's In It For You?" and benefit package. Let's extract: - Rewarding, Fun And Flexible Work Environment - Exciting Perks - Atmosphere Designed To Encourage And Promote Career Growth Within The Company - Robust Benefit Package Including, But Not Limited To: - Work Today, Get Paid today, with Daily Pay! - Free Telemedicine and Virtual Mental Health care access for All Associates starting day one! - Multiple Health Insurance and Life Insurance options - 401k Plan + Company Match - Paid Parental Leave - Paid Time Off - Holiday Pay - Pet Insurance - Employee Assistance Program - Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! We should keep as list items. The phrase "Robust Benefit Package Including, But Not Limited To:" could be a heading but we are using

  • for list; we could include that as a list item or as a preceding

    . Probably better to have a

    intro then

    . But instruction: Use
    • for any list of duties/requirements/benefits, and

      for prose. So we can have a

      for the intro sentence "What's In It For You? When You Join SHG you'll Be Part Of a Team Committed To An Inclusive, Employee-focused Workplace That Is Invested In Your Development. We Want You To Feel Engaged, Empowered, And Excited To Grow With Us. After All, We Believe Our Greatest And Most Valuable Asset Is Our People! SHG provides a Rewarding, Fun And Flexible Work Environment, Exciting Perks, An Atmosphere Designed To Encourage And Promote Career Growth Within The Company And a Robust Benefit Package Including, But Not Limited To:" then a

      for the specific benefits. But we need to avoid boilerplate like "What's In It For You?" maybe keep as prose. It's substantive. Thus Benefits section:

      Benefits

      then

      What's In It For You? When You Join SHG you'll Be Part Of a Team Committed To An Inclusive, Employee-focused Workplace That Is Invested In Your Development. We Want You To Feel Engaged, Empowered, And Excited To Grow With Us. After All, We Believe Our Greatest And Most Valuable Asset Is Our People! SHG provides a Rewarding, Fun And Flexible Work Environment, Exciting Perks, An Atmosphere Designed To Encourage And Promote Career Growth Within The Company And a Robust Benefit Package Including, But Not Limited To:

      then
      • ... items
      . Now we need to ensure we don't include duplicated lines like "Perform various other duties as assigned" twice if they are not identical; we keep both. Now check for any other duplicated lines: maybe "Perform various other duties as assigned" appears twice; we have both. Now ensure we removed cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. We removed EEO line at end. Also removed "The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment." That's application instructions/process; we should remove. Also removed "This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process." This is somewhat about compensation but it's generic; we might keep the PTO mention? But we already have PTO in benefits list. The sentence is generic; we could drop as it's not adding new info beyond benefits. The instruction: remove boilerplate. So drop. Also removed "Compensation Range 16 Compensation Range 16" duplicate. Now ensure we didn't miss any substantive info: The mission statement, etc. All included. Now produce HTML fragment. Structure:

      About the role

      ... intro ...

      ... company description ...

      Responsibilities

      • ...
      ...

      Requirements

      • ...
      ...

      Skills

      • ...
      ...

      Benefits

      What's In It For You? When You Join SHG you'll Be Part Of a Team Committed To An Inclusive, Employee-focused Workplace That Is Invested In Your Development. We Want You To Feel Engaged, Empowered, And Excited To Grow With Us. After All, We Believe Our Greatest And Most Valuable Asset Is Our People! SHG provides a Rewarding, Fun And Flexible Work Environment, Exciting Perks, An Atmosphere Designed To Encourage And Promote Career Growth Within The Company And a Robust Benefit Package Including, But Not Limited To:

      • Work Today, Get Paid today, with Daily Pay!
      • Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
      • Multiple Health Insurance and Life Insurance options
      • 401k Plan + Company Match
      • Paid Parental Leave
      • Paid Time Off
      • Holiday Pay
      • Pet Insurance
      • Employee Assistance Program
      • Schulte Savings Marketplace Discounts on event tickets, electronics, gym