Henderson Beach Resort - Recreation Supervisor-Experience

About the Role

The Recreation Supervisor assists the manager with the operations of a hotel or resort's recreation facilities, which may include a health club and/or fitness center, pool, and associated locker rooms. This position leads and assists in planning, coordination, and supervision of all day-to-day activities and programs, including holiday and group events for Hammock Beach Resort. The role involves direct supervision of Kids Crew Counselors, putting green, and bike rental operations, including staff management.

Responsibilities

• Understand and promote the guiding principles of Hammock Beach Resort and the Recreation and Kids Crew departments.
• Provide direction and supervise staff in Kids Crew, putting green, and bike rentals.
• Monitor day-to-day operations of Kids Crew programming and activities for groups of variable ages.
• Attend meetings and coordinate effectively with all departments within and outside of Hammock Beach.
• Deliver exceptional public relations and customer service, staying current on recreation trends.
• Maintain documentation, including schedules, inventory, pre-registration, legal waivers, and disciplinary action.
• Monitor and order supplies, ensuring par levels are maintained and purchase orders are created.
• Lead by example as a role model for all staff within and outside the department.
• Contribute ideas and work on special projects for the growth and development of programming.
• Maintain quality assurance of all programs while ensuring outstanding guest and member service.
• Perform daily 5-sensing (inspection) of Kids Crew, Putting Green, Bike Operations, and surrounding areas to ensure cleanliness and good repair.
• Communicate through preferred methods, including digital channels.

Requirements

• Minimum 1 year of experience in a recreation environment, preferably resort-oriented with emphasis on corporate, family, and children’s activities.
• Knowledge of age-appropriate activities and experience working with all age groups.
• Well-organized, creative, and self-motivated.
• CPR, First Aid, and AED certified.
• Proficient in English (reading, writing, and conversation) and skilled in computer programs such as Word, Excel, PowerPoint, and POS systems.
• Ability to bend, stretch, shove, pull, climb steps, lift and carry up to 60 pounds.
• Ability to work outdoors in Florida’s subtropical climate for extended periods.
• Flexible schedule, including evenings, holidays, and weekends.

Benefits

After an initial waiting period, full-time employees are eligible for a competitive benefits package that includes:

• Daily Pay option (ask your recruiter for details).
• Medical, dental, and vision coverage.
• Short-term and long-term disability income.
• Term life and AD&D insurance.
• Paid time off.
• Employee Assistance Program.
• 401k retirement plan.

Work Environment

The Henderson offers a refined, coastal workplace where modern luxury meets classic resort charm. Located along Florida’s Emerald Coast, the property provides a dynamic environment surrounded by the natural beauty of Destin and the Gulf of Mexico. Staff support a wide range of guest experiences, from poolside relaxation to outdoor recreation, cultural activities, and local entertainment.