Henderson Beach Resort - Front Desk Supervisor

Key Skills/Responsibilities

• Greet guests with genuine warmth and keep check-ins and check-outs smooth and stress-free.
• Be the go-to for reservations, VIP requests, and making every guest feel like a star.
• Keep things running like clockwork by tracking logs, managing messages and packages, and handling every detail professionally and quickly.
• Stay sharp on rates, packages, and promotions, helping boost room revenue while keeping guests happy with great value.
• Build a strong, communicative team, train new associates, and tackle guest concerns or workplace hiccups with confidence and creativity—all while keeping safety and standards front and center.

Education & Experience

• A high school diploma or equivalent required.
• College coursework in a related field helpful.
• At least 2 to 3 years of progressive experience in a hotel or related field required.
• Previous supervisory experience preferred.
• Must have a valid driver’s license.

Compliance

• Must comply with certification requirements including Food Handlers, Alcohol Awareness, CPR, and First Aid.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes:

• Now offering Daily Pay!
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

The Henderson offers a refined, coastal workplace where modern luxury meets classic resort charm. Located along Florida’s Emerald Coast, the property provides team members with a dynamic environment surrounded by the natural beauty of Destin and the Gulf of Mexico. Staff support a wide range of guest experiences, from poolside relaxation to outdoor recreation, cultural activities, and local entertainment. It’s an engaging setting for hospitality professionals who enjoy working in a scenic, resort-style atmosphere.