Helpdesk Technician

Job Qualifications

• Computer Literacy
• Computer Systems
• Customer Service
• End Users
• Help Desk Support

Skills

• Education: Technical Training, IT certification(s) and HS Degree required.
• Required Technical Experience: 2+ years of related Systems Administration experience with Active Directory, RSA SecurID, and SolarWinds Orion.
• Candidate will troubleshoot system hardware and software issues and provide routine technical support in the management of networks, software, hardware, configurations, and architectures.
• Required Certification: Must have a current DOD 8570 certification, such as CompTIA Security + CE.

Requirements

• Required Security Clearance Level: current/active TS/SCI clearance.
• US Citizenship Required: Yes.
• Job Family: IT Infrastructure and Operations.
• Job Qualifications: Computer Literacy, Computer Systems, Customer Service, End Users, Help Desk Support.
• Certifications: None.
• Experience: 2 + years of related experience.

Benefits

GDIT offers:

• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology to learn from and apply to solve real-world problems
• Paid vacation and holidays
• Short and long-term disability benefits
• Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance

Pay

The likely salary range for this position is $64,230 - $86,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Schedule

Scheduled Weekly Hours: 40

Travel

Travel Required: Less than 10%

Telecommuting

Telecommuting Options: Onsite Work Location: USA FL Tampa

Total Rewards

To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.

About the Role

Transform technology into opportunity as a Systems Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiators. As a Systems Administrator you will help ensure today is safe and tomorrow is smarter.

Responsibilities

Provides Systems Administration and manages the functionality and efficiency of a group of computers running on one or more operating systems.

Conducts basic hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines.

May evaluate existing systems and assist with planning long-term strategies and train end users on the proper use of hardware and software.

Performs basic software installations and upgrades to operating systems and layered software packages.

Qualifications

Education: Technical Training, IT certification(s) and HS Degree required.

Required Technical Experience: 2+ years of related Systems Administration experience with Active Directory, RSA SecurID, and SolarWinds Orion.

Candidate will troubleshoot system hardware and software issues and provide routine technical support in the management of networks, software, hardware, configurations, and architectures.

Required Certification: Must have a current DOD 8570 certification, such as CompTIA Security + CE.

Skills

Education: Technical Training, IT certification(s) and HS Degree required.

Required Technical Experience: 2+ years of related Systems Administration experience with Active Directory, RSA SecurID, and SolarWinds Orion.

Candidate will troubleshoot system hardware and software issues and provide routine technical support in the management of networks, software, hardware, configurations, and architectures.

Required Certification: Must have a current DOD 8570 certification, such as CompTIA Security + CE.