Help Desk Technician
Tundra Technical Solutions · San Francisco Bay Area · 5 days ago
On-siteInformation Technology$29.71–$37.13/hrContract
Job Responsibilities
- Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower complexity.
- May install software or perform hardware testing remotely.
- Enter commands and observe system functioning to verify correct operations and detect errors.
- Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
- Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
Skills
- Verbal and written communication skills
- Problem solving skills
- Customer service and interpersonal skills
- Basic ability to work independently and manage one’s time
- Basic knowledge of circuit boards, processors, electronic equipment and computer hardware and software
- Knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software
Requirements
- Associate's degree in computer related field or equivalent training required.
Pay
The pay range that Tundra in good faith reasonably expects to pay for this position is $29.71/hour – $37.13/hour.