Help Desk Support Analyst Remote
Pittsburgh Winsupply - Fire Sprinklers & Fabrication · Baltimore, MD · 2 days ago
Information TechnologyFull-time
About the role
Seeking someone to serve in the capacity of Help Desk Support Analyst. The position is needed due to growth and high call volume. This role will be 1st shift EST and will be fully remote.
Responsibilities
- Technical support of Network, Desktop and Applications
- Strong troubleshooting skills
- Ability to follow strict escalation procedures
- Excellent Documentation and Communication
- Ability to work with minimal supervision
Required Skills
- Help Desk Call Center
- Healthcare Environment
- Active Directory
- MS Windows 7 & 8
- MS Office 2003/2007/2010
- Email Administration (MS Outlook)