Help Desk Support Analyst Remote
Pittsburgh Winsupply - Fire Sprinklers & Fabrication · Baltimore, MD · 3 days ago
Information TechnologyFull-time
This role is fully remote, operating on 1st shift EST to support growth and high call volume.
Responsibilities
- Provide technical support for Network, Desktop, and Applications
- Apply strong troubleshooting skills
- Follow strict escalation procedures
- Maintain excellent documentation and communication
- Work with minimal supervision
Skills
- Help Desk / Call Center experience
- Healthcare environment familiarity
- Active Directory
- MS Windows 7 & 8
- MS Office 2003/2007/2010
- Email Administration (MS Outlook)