Help Desk Specialist

Position Summary

We are seeking an IT Intern. The Intern will perform various activities related to the development, implementation, and support of software products by the IT Department. While performing all duties and responsibilities, the Intern will at all times, model the Sonaca North America values and principles and act in a manner consistent with the Code of Business Conduct and Ethics.

About the role

Position Summary

Essential Job Responsibilities

• Aid in scheduling and administration of IT projects in MS Project
• Aid in developing and tracking performance metrics
• Aid in creating documentation for projects and usage of systems implemented by the applications group
• Absorb compliance with standards by assisting with preparing and/or reviewing project documentation and deliverables
• Participate in system quality assurance and application testing activities
• Help with updating weekly production plan targets for the group

Education And Experiences

• Student currently working towards MBA or Master’s Degree in IT preferred, undergraduate students will be considered
• Familiarity with current technology, including a working knowledge of web-based programming tools
• Ability to prepare a business case
• Good administrative and organization skills
• Excellent communication and presentation skills
• Ability to work independently under general direction of leaders

WHY CHOOSE SONACA NORTH AMERICA?

• 401(k) retirement savings plan with a percentage company-match contribution
• Competitive wages
• Paid holidays
• Paid time off
• Medical, dental, vision, life, and accidental insurance
• Short-term disability
• Long-term disability
• Employee assistance plan — for access to counseling, consulting and other community resources
• Wellness program
• Tuition assistance

Subject to eligibility, terms, and conditions

This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties may differ from those outlined in the job description and other duties, as assigned, may be required. This document does not create an employment contract. Employees of the Company are employed on an “at will” basis and may be terminated at any time.

Equal Employment Opportunity/Disability/Veterans Employer

We take care of our people. Consistent with applicable law, Sonaca North America provides access and opportunities to those with disabilities. This includes providing reasonable accommodation to individuals with disabilities and disabled veterans who seek to access the company’s online application system.

NOTICE ON FRAUDULENT JOB OFFERS

It has been brought to our attention that there have been instances of fraudulent job offers, purporting to be from Sonaca North America and/or its affiliates (“LMI Aerospace”). This type of fraud is normally carried out through online services such as false websites, or through fake e-mails or call from people claiming to be from the company. These persons offer fraudulent employment opportunities to applicants and often ask for sensitive personal and financial information. The fraudsters may also request recipients to provide personal information and/or to make payments as part of their fake recruiting process.

Contact Information

Sonaca North America is an E-Verify Employer. Sonaca North America is an Equal Employment Opportunity/Disability/Veterans Employer. NOTICE ON FRAUDULENT JOB OFFERS