Help Desk Specialist

About the role

The Support role draws on a broad skill set to meet and exceed daily challenges. Key responsibilities include resolving daily tickets and tasks, proactively following up with internal and external personnel, and continuously expanding industry knowledge. We are looking for an intelligent, quick learner who can thrive in a high-energy, fast-paced environment. The candidate will have an immediate opportunity to influence and learn while using their energetic, easy-going personality to work within a team environment.

Required Skills

• XHTML
• CSS
• JavaScript
• Translate mockup designs into HTML pages

Additional Skills That Are a Plus

• MVC Framework (CodeIgniter experience a plus)
• MySQL
• LAMP development environment
• Understanding of PHP (including Object Oriented Programming)
• Version control (Git preferred)
• Photoshop
• Design experience

Qualifications

• At least two years of experience with the technologies listed, whether gained through self-teaching, a degree (BS or BA), or a boot camp
• Self-directed
• Strong written and verbal communication
• Ability to develop new and update existing code
• Strong understanding of web standards and usability

Schedule

Must be available Tuesday - Saturday, and holidays.

Benefits

After waiting period:

• Medical, dental, vision
• 401K with company match
• 10 paid holidays
• PTO and vacation time off