Help Desk Specialist
NuAxis Innovations · Lodi, CA · 2 mo ago
Information TechnologyFull-time
Key Responsibilities
- Provide desktop and application support for enterprise users
- Troubleshoot Microsoft 365, Google Workspace, and browser-based tools
- Manage AD accounts and permissions
- Support laptop/desktop imaging, reimaging, and deployments
- Diagnose LAN/WAN connectivity issues
- Provide printer and peripheral support
- Support mobile devices (iOS/Android) and MDM enrollment
Required Qualifications
- 2+ years of Help Desk / IT Support experience
- Strong knowledge of Microsoft 365 and Windows environments
- Experience with remote support tools and ticketing systems
Preferred Experience
- In enterprise/government environments
- ITIL certification