Help Desk Analyst (Tier 2)
Provide Tier 2 support for internal employees across multiple locations. Troubleshoot hardware, software, device management, and user access issues while delivering a high level of customer service. The ideal candidate is a self-starter who can work independently, communicate effectively with end users, and resolve issues with limited supervision.
Experience Level: Intermediate Level
This is a Contract to Hire position based out of Nashville, TN.
Pay
$23.00 - $25.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Benefits
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Schedule
This is a fully onsite position in Nashville, TN.
Application Deadline: This position is anticipated to close on Sep 23, 2026.