Helix Account Manager - SLED

At BMC Helix, we’re the AI-native engine behind the world’s most forward-thinking IT organizations, helping them focus on what matters most. We reset the economics of enterprise IT and help others realize the ROI of AI. Our team is a mix of curious minds, creative thinkers, and courageous builders who believe tech should change the game—not just play it. With decades of leadership in IT service and operations management, we’re scaling through organic innovation, strategic acquisitions, and relentless R&D. Our open-first Agentic AI platform empowers autonomous agents to drive real outcomes with speed, accountability, and precision.

About the role

As a SLED Account Manager, you will own the Central Region SLED territory, positioning BMC Helix’s cutting-edge technologies into top SLED accounts in the U.S. You will act as the main point of contact for customers throughout the full sales cycle, supported by talented Solution & Value Engineers and a dedicated ecosystem focused on customer centricity. You will also serve as the business owner of your territory, increasing our footprint, building larger deals, and reinforcing BMC Helix’s market leader position. Additionally, you will lead as a BMC Helix brand ambassador, building trust with customers, partners, and colleagues through integrity and professionalism.

Responsibilities

• Act as the main point of contact for customers throughout the full sales cycle, supported by Solution & Value Engineers and a customer-centric ecosystem.
• Own and expand the Central Region SLED territory, increasing BMC Helix’s footprint and driving larger deals.
• Serve as a BMC Helix brand ambassador, fostering trust and confidence with customers, partners, and colleagues.
• Orchestrate internal and external resources to effectively manage the sales process.
• Develop business as a trusted partner by understanding pipeline, industry trends, and the competitive landscape.

Requirements

• Embrace and live BMC’s core values daily.
• Proven experience working effectively as a team member while providing leadership across teams.
• Demonstrated ability to grow business as a trusted partner through in-depth understanding of pipeline, industry trends, and competitive landscape.

Why Work Here?

At Helix, you’ll solve hard problems, build smart solutions, and work with people who challenge and champion you. Your ideas will come to life, and your work will make a tangible difference. We value trust, transparency, and grit, fostering an inclusive and flexible culture where you can show up fully and contribute meaningfully. Whether remote or in-office, you’ll have the space to stretch yourself and support others doing the same.

Pay

The base salary range for this role is $120,000 - $180,000, with On-Target Earnings (OTE) ranging from $240,000 - $360,000. Compensation includes a mix of base salary and variable pay. Actual salaries depend on factors such as skill sets, experience, training, and business needs.