Heavy Tow Truck Operator

Position Summary

We are looking for a dependable and skilled Heavy Wrecker & Light-Duty Tow Operator to join our towing and recovery team. This role is responsible for safely operating heavy wreckers and rotators for large-scale recoveries, while also handling light-duty towing and roadside service for passenger vehicles. The ideal candidate is versatile, safety-conscious, and committed to providing professional customer service in both heavy and light-duty operations.

Key Responsibilities

• Safely operate heavy-duty wreckers and recovery equipment to tow and recover commercial trucks, buses, and heavy machinery
• Perform light-duty towing and roadside assistance for passenger vehicles, including jump starts, lockouts, tire changes, and fuel deliveries
• Assess accident and breakdown scenes, determine recovery needs, and execute plans in a safe, efficient manner
• Properly rig, secure, and transport vehicles of all sizes using approved equipment and methods
• Communicate with dispatch, customers, and emergency responders to coordinate safe and timely service
• Complete accurate service tickets, condition reports, and time logs for all calls
• Conduct daily inspections of trucks and towing equipment; report any maintenance issues
• Adhere to DOT, OSHA, and company safety standards in all towing and recovery operations
• Represent the company with professionalism and courtesy at every call

Qualifications

• Experience operating heavy wreckers or recovery equipment (preferred)
• Prior light-duty towing or roadside assistance experience a plus
• Strong knowledge of recovery, rigging, and safety techniques for both light and heavy vehicles
• Ability to work flexible hours, including nights, weekends, and on-call rotations
• Strong communication skills and customer service mindset

Benefits

• Competitive pay
• Health, dental, and vision insurance
• Retail plan with company match
• Paid time off and holidays