Tow Truck Operator

About This Role

This role exists to help people in stressful moments feel safe, respected, and taken care of. As a Tow Truck Operator at Bob’s Main Street Auto & Towing, you are often the first point of contact when something goes wrong. Your professionalism, calm presence, and attention to safety help turn a difficult situation into a reassuring experience for the customer.

What Your Day Looks Like

• Responding to calls
• Safely loading and transporting vehicles
• Interacting with customers who may be frustrated or overwhelmed
• Following clear procedures
• Prioritizing safety
• Communicating clearly with dispatch and customers

Our Values

• Growth – Personally and professionally.
• Accountability – We do what we say we’ll do.
• Integrity – With customers and teammates.
• Transparency – Clear expectations, no surprises.

What We Offer

• Predictable, rotating schedule: You’ll know your work days months in advance, making it easier to plan life outside of work.
• Guaranteed hourly pay: Consistent, reliable income you can count on.
• Employee benefits valued at approximately $5.50/hour: Medical and life insurance available after 30 days.
• Paid time off with yearly increases: One week of PTO starting after just 90 days, growing over time.
• Paid holidays — even when they fall on weekends: Spend important days with your family.
• 401(k) with 4% company match: We invest in your future.
• Paid, on-the-job training: No experience needed—we’ll teach you the right way.
• Monthly performance bonus: When the company succeeds, everyone shares in it.
• Paid uniforms: One less thing to worry about.

We’re Looking For in a Tow Truck Operator

• Maintain a valid driver’s license with a good driving record. (Must be 21 years old for insurance purposes).
• Safely operate company vehicles and equipment while following all safety procedures.
• Communicate clearly with Dispatch and the Towing Manager daily.
• Use company-provided phones and software to receive and manage calls.
• Provide professional, courteous customer service—especially in stressful situations.
• Maintain a clean, professional, and safe work environment.
• Adapt to change with a positive attitude and strong work ethic.
• Commit to learning, improvement, and growth within the company.

Who Thrives Here

• You enjoy helping people when they need it most.
• You value teamwork and accountability.
• You want stable pay and predictable scheduling.
• You’re looking for long-term growth—not just a job.