Heavy Equipment Technician

About the role

Join the Titan Machinery team as a Case Construction Diesel Mechanic and leverage your expertise to deliver exceptional service for diesel machinery diagnostics, repairs, and maintenance.

Responsibilities

• Perform accurate diagnosis, repair, and reconditioning of machine systems and components in accordance with manufacturer specifications, ensuring high-quality and efficient workmanship
• Documentation and Communication: Communicate findings, repair needs, and expected timelines clearly and professionally with the Service Manager, service team, and customers while providing timely and courteous service
• Technical Development and Customer Focus: Participate in ongoing professional and technical training to maintain current product knowledge and service capabilities. Identify customer service opportunities and recommend solutions that enhance customer satisfaction and support department profitability
• Safety and Compliance: Follow all safety rules, policies, and regulations while performing work assignments

Requirements

• Have 2+ years of related experience OR an Associate's Degree in Diesel Equipment Technology or related program
• Ability to travel to offsite training facilities, as needed
• Must have own tools
• Keen attention to detail, high level of initiative, and the ability to work independently
• Exceptional documentation and communication abilities
• Ability to work flexible hours
• Ability to travel to customer and company locations

Benefits

• Comprehensive Health and Dental Coverage
• HSA (Health Savings Account) – up to $1200 tax-free each year, contributed to your account by Titan Machinery
• 8 Paid Holidays, Competitive PTO, and Paid Company Volunteer Hours
• 401(k) with company matching on your FIRST DAY of employment
• 100% Paid Pregnancy-Related Leave and Parental Bonding
• Additional Voluntary Benefits such as Vision Insurance, Life Insurance, Short-term Disability, and more
• Additional Leave Benefits such as Bereavement, Volunteer EMT, and Firefighter
• Safety Equipment Reimbursement
• Tool/Equipment Reimbursement of up to $1500 per calendar year
• Tool Insurance Provided
• Uniforms – 100% Paid by Titan – including laundering
• Performance-based incentives