Heavy Equipment Service Technician - Rotational Shift in Lake Charles LA

About the role

The Heavy Equipment Service Technician will be responsible for servicing and repairing Caterpillar heavy equipment at Lake Charles, Louisiana branch or surrounding customer locations. We offer flexible, rotational shift schedules designed to fit your lifestyle, including 14 on/7 off, 14 on/14 off, and 28 on/14 off. Housing is provided while on shift for out-of-state candidates residing 100+ miles from their assigned branch.

Responsibilities

• Detect and diagnose issues with heavy equipment components such as electrical codes, engines, fuel systems, hydraulics, power generation, and power trains
• Perform preventative maintenance on all components of heavy equipment
• Remove and install heavy equipment engine components according to Caterpillar standards and technical service manuals
• Understand and implement Caterpillar exchange parts process and financial cost analysis for our customers
• Create, track, and formalize work order documents on our Caterpillar customer service report software systems

Qualifications

• High school diploma or equivalent; technical degree or certification in diesel mechanics preferred
• Minimum of 5 years of experience as a diesel mechanic
• Extensive knowledge of diesel engine systems, including diagnostics, repairs, and maintenance
• Must own required tool inventory. Louisiana Cat offers an exclusive Tooling Program
• Proficiency in using diagnostic tools and equipment
• Strong problem-solving skills and attention to detail
• Able to work independently and as part of a team
• Strong customer service skills, mechanical aptitude, professional demeanor, and always "safety-first" mentality every hour of every day

Benefits

• Health, Dental, Vision insurance
• $50,000 Company Funded Life Policy (if enrolled in Health)
• Short- and Long-Term Disability Insurance
• Voluntary Accident, Critical Illness, Hospital Indemnity, Cancer, Supplemental Life, and additional voluntary policies
• 401K Plan with Company Match
• Paid Holidays, Vacation, Parental Leave
• Technician Tool Loan Program up to $2,000
• Safety Boot / Safety Prescription Glasses Allowances
• Employee Discounts
• Credit Union
• Technician Career Development Program - Shop & Field Service Training

Job Facts

• Work Schedule: Monday through Friday; some Saturday shifts required. 40+ hours a week
• Physical Demands: While performing the duties of this job, the employee is required to stand; use hands to finger, handle, or feel and reach with hands and arms. The employee must be able to occasionally lift 75 pounds from floor to chest. The employee must have the ability to reach and use the arms within a full range of motion in order to retrieve stocked parts. The employee must have the ability to endure prolonged stooping, kneeling, crouching and squatting while performing mechanical operations. The employee must be able to exert push/pull forces with the arms in order to use various wrenches and tools. The employee must be able to endure prolonged forward and overhead arm positions while performing mechanical operations. The employee must be able to use the hands to grasp hand tools and parts. The employee must have the ability to climb onto and operate equipment. The employee must have the ability to operate and maintain a field service vehicle with GVW of less than 26,000 lbs.
• Work Environment: Employee regularly works indoors around moving mechanical parts. May be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity. The noise level may be loud at times. Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high-speed rotating equipment. Requires wearing common protective or safety equipment. Requires performing work in cramped spaces and/or high places.

Additional Information

• Louisiana Cat (Louisiana Machinery Co, LLC) and its affiliates are an Equal Opportunity Employer (EEO).
• We are a growing organization focused on creating a positive impact on our employees, customers and communities in which we operate.
• We seek out employees who are inspired by our values, thrive in a collaborative environment, and want to become a part of a dynamic company backed by 90+ years of success.
• We have 23 locations across Louisiana and the Gulf South with Corporate HQ located in Reserve, LA and Power Systems HQ located in New Iberia, LA.
• Additional Information: Louisiana Cat (Louisiana Machinery Co, LLC) and its affiliates are drug-free workplaces and post-offer, pre-employment process includes background check, drug/alcohol screen, and if applicable for the role, pre-employment physical/fit for duty assessments.