Heavy Equipment Service Technician

About the role

The Heavy Equipment Service Technician will be responsible for servicing and repairing Caterpillar heavy equipment and/or engines at our Prairieville, LA location or at customer locations.

Responsibilities

• Diagnose, troubleshoot, repair and perform preventative maintenance on all components of heavy equipment such as electrical codes, engines, fuel systems, hydraulics, power generation and power trains
• Responsible for removal and installation of heavy equipment engine components according to Caterpillar standards and technical service manuals
• Understand Caterpillar exchange parts process and financial cost analysis of repairs for our customers
• Create, track and formalize work order documents on our Caterpillar customer service report software systems

Qualifications

• High school diploma or equivalent; technical degree or certification in diesel mechanics preferred
• Minimum of 5 years of experience as a diesel mechanic
• Extensive knowledge of diesel engine systems, including diagnostics, repairs, and maintenance
• Must own required tool inventory. Louisiana Cat offers exclusive Tooling Program (specifics discussed during interview)
• Proficiency in using diagnostic tools and equipment
• Strong problem-solving skills and attention to detail
• Ability to work independently and as part of a team
• Strong customer service skills, mechanical aptitude, professional demeanor and always "safety-first" mentality every hour of every day

Work Schedule

Monday through Friday; some Saturday shifts required. 40+ hours a week.

Physical Demands

• Required to stand; use hands to finger, handle, or feel and reach with hands and arms
• Must be able to occasionally lift 75 pounds from floor to chest
• Must have the ability to reach and use the arms within a full range of motion in order to retrieve stocked parts
• Must have the ability to endure prolonged stooping, kneeling, crouching and squatting while performing mechanical operations
• Must be able to exert push/pull forces with the arms in order to use various wrenches and tools
• Must be able to endure prolonged forward and overhead arm positions while performing mechanical operations
• Must be able to use the hands to grasp hand tools and parts
• Must have the ability to climb onto and operate equipment
• Must have the ability to operate and maintain a field service vehicle with GVW of less than 26,000 lbs

Work Environment

• Employee regularly works indoors around moving mechanical parts
• May be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity
• The noise level may be loud at times
• Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high-speed rotating equipment
• Requires wearing common protective or safety equipment
• Required to perform work in cramped spaces and/or high places
• The noise level in the work environment is usually moderate, with occasional loudness when equipment is running

Benefits

• Health, Dental, Vision, $50,000 Company Funded Life Policy (if enrolled in Health)
• Short- and Long-Term Disability Insurance
• Voluntary Accident, Critical Illness, Hospital Indemnity, Cancer, Supplemental Life, and additional voluntary policies
• 401K Plan with Company Match
• Paid Holidays, Vacation, Parental Leave
• Technician Tool Loan Program up to $2,000
• Safety Boot / Safety Prescription Glasses Allowances
• Employee Discounts
• Credit Union
• Technician Career Development Program - Shop & Field Service Training

Safety

• We require strict compliance with PPE (personal protective equipment) safety regulations
• We maintain compliance with all Federal, State and Local safety and company regulations
• All employees must follow all Company Health, Safety & Environmental (HSE) procedures
• Louisiana Cat is a drug-free workplace, including marijuana and THC products

Why People Join Louisiana Cat

• We are dedicated to fostering a safe and meaningful work environment that empowers our employees and customers
• We are known for creating lasting partnerships, guided by our strong company values, customer experience culture and safety standards
• We are committed to the long-term growth and success of both our employees and customers
• We have energy, focus and passion delivering results because what we do impacts our customers each and every day
• We work across Construction, Electrical Power, Industrial, Marine Engines and Oil & Gas industries
• We invest in training and development programs for our employees to build their toolkit and career paths here at Louisiana Cat
• We offer competitive pay and benefits, paid holidays and vacation, employee incentive programs and 401(k) company match programs

Who We Are

We are a growing organization focused on creating a positive impact on our employees, customers and communities in which we operate. We seek out employees who are inspired by our values, thrive in a collaborative environment, and want to become a part of a dynamic company backed by 90+ years of success. We have 23 locations across Louisiana and the Gulf South with Corporate HQ located in Reserve, LA and Power Systems HQ located in New Iberia, LA.