Heavy Equipment Service Technician

Duties

• Perform diagnostic work on equipment to verify needed repairs per estimate.
• Notify service manager if initial diagnosis is inaccurate.
• Apply knowledge of methods, materials, tools, and techniques used in the repair of CCE/Light Construction Equipment.
• Operate equipment used in service shops (diagnostic equipment, forklifts, hydraulic lifts, etc.).
• Perform assigned work in accordance with the estimate and the schedule.
• Communicate any issues that arise deviating from ability to complete in accordance with estimates.
• Keep accurate time records by segment on worked performed.
• Recommend additional service work to maximize machine productivity, reduce downtime, and add value for the customer.
• Professionally advise customers when required.
• Ensure that all parts requested for the job are billed and parts not used are returned in a timely manner.
• Submit work order detail to the Service Manager immediately upon the completion of each segment.
• Help maintain company fixed assets as required.
• Attend training and KEI events as required.

Qualifications

• Technical degree in Agricultural or Construction Mechanics preferred, but not required.
• 2-4 years of relevant Technician based experience.
• Basic knowledge of product line, electrical, hydraulic and mechanical systems.
• Able to use our computer operating system (IntelliDealer).
• Able to safely operate vehicles and equipment needed for the job.
• Clean driving record required. Ability to lift 50 lbs.