Heavy Equipment Parts Manager

About the company

MGB Manufacturing, LLC is a Wilks Brothers company. Wilks Brothers is a multifaceted, family-based partnership headquartered in Cisco, Texas with employees working in offices in Cisco, Willow Park, Fort Worth, Houston, and beyond. We invest in relationships and recognize the value in people, communities, and businesses. Our customers are not a number; they are a name, a family member, a friend. In the good times and in difficult times we treat them all equally – exactly how we want to be treated. We believe that business is not just about profit – it is personal too. At Wilks Brothers, we respect the people that make our business grow: our employees and our customers. Our goal is to develop mutually beneficial partnerships utilizing our core values of: Faith, Integrity, Team, Growth and Loyalty.

Benefits

• Competitive Compensation Package
• Medical + Dental + Vision Coverage
• 401K + Company Match
• Life Insurance + Long Term Disability Coverage – 100% Company Paid
• Health Savings Account (HSA)
• Gym Reimbursement Program
• Tuition Reimbursement Program
• Wellness Check Program - Insurance Premium Discounts
• EAP Resources
• Paid Holidays
• Paid Time Off (PTO)

About the role

We are seeking an experienced and results-driven Heavy Equipment Parts Manager to oversee the daily operations of our parts department. The ideal candidate will manage inventory, vendor relationships, customer service, and a team of parts staff, ensuring efficiency and profitability. The Parts Manager plays a critical role in supporting both internal service operations and external customer needs by ensuring timely and accurate parts availability.

Responsibilities

• Oversee all aspects of the parts department including inventory control, procurement, sales, and customer service.
• Manage and maintain parts inventory levels based on forecasted demand and historical data to avoid overstock and shortages.
• Develop strong relationships with vendors and suppliers to negotiate pricing, delivery schedules, and warranty claims.
• Supervise and train parts staff, ensuring high levels of performance and customer satisfaction.
• Collaborate with service managers, technicians, and sales teams to ensure timely delivery of parts.
• Monitor parts orders for accuracy, timeliness, and cost-effectiveness.
• Maintain and optimize the use of the inventory management system.
• Prepare and manage departmental budgets, reports, and forecasts.
• Ensure compliance with company policies, safety standards, and environmental regulations.
• Resolve customer complaints or issues efficiently while maintaining a high standard of service.

Qualifications

• High school diploma or GED required; associate or bachelor's degree in business or related field preferred.
• 5+ years of experience in parts management, preferably in heavy equipment, construction equipment, or related industries.
• Strong knowledge of heavy equipment brands (e.g., Caterpillar, Komatsu, John Deere, Volvo).
• Proficient in parts inventory software systems (e.g., CDK, ADP, SAP, or other ERP systems).
• Excellent leadership, organizational, and communication skills.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Mechanical aptitude and understanding of heavy equipment systems is a plus.
• Valid driver's license and clean driving record may be required.

Working conditions

• Bending, lifting, climbing, pushing, pulling, kneeling, sitting, standing, walking, stooping, squatting, crawling for occasionally long periods of time.
• Essential duties require moderate to heavy lifting and carrying.
• Exposure to moderate noise levels, vibrations, bright lights, dust, fumes, gases, and all climate types including hot and cold temperatures, humidity, rain, snow.
• Able to wear common protective or safety equipment such as safety shoes, glasses, gloves, hearing protection, and hard hats when needed.
• React quickly using hands, fingers, or feet.
• Must be able to comprehend and follow written and oral instructions.
• Must be able to complete tasks even with frequent interruptions.
• Must be able to use discretion and independent judgment as needed.
• Must be able to speak clearly on the phone and to fellow workers.