Heavy Equipment Field Technician (Mechanic)

Primary Responsibilities

• Create, assign, and monitor work orders
• Track machine service intervals
• Order parts
• Diagnose issues using real-time data
• Determine root cause and corrective actions quickly
• Maintain paperwork and electronic documentation
• Aid in training lower-level technicians
• Assist with pick-up and delivery of equipment and parts
• Stay updated on OSHA requirements (preferred)
• Travel to customer job sites for repairs/maintenance (when required)

Qualifications

• High School diploma or equivalent
• Trade school certificate preferred
• Experience in field service, maintenance, and repair
• Advanced mechanical aptitude and tool proficiency
• Extensive knowledge of construction equipment and schematics
• Excellent customer service, teamwork, and communication skills
• Valid driver's license with acceptable driving record
• At least 21 years old to operate company vehicle
• Ability to lift up to 50 pounds
• Physical ability to move, stand, stoop, and bend
• Clean-shaven for certain customer sites (when required)

Benefits

• Competitive compensation
• Full medical, dental, and vision coverage
• Generous PTO and paid holidays
• 401(k) with company match
• Tool and boot reimbursement (role dependent)
• Gym membership stipend and wellness programs
• Company events, food truck nights, and team dinners
• 16 hours of paid volunteer time per year
• Career advancement and leadership training
• Industry-leading diagnostic tools access

About the Role

EquipmentShare is a company dedicated to transforming the construction industry through innovative technology and real-time support. We are seeking a Heavy Equipment Field Technician (Mechanic) to join our team in Niagara Falls, NY. This role involves maintaining and repairing a wide range of heavy equipment and aerial lifts, providing real-time support, and growing with a mission-driven organization.