Heavy Equipment Field Service Technician

About the role

Join the Carolina Cat TeamAs a family-owned company under our fourth generation of leadership, we have built our business based on the principles of trust, integrity, and a desire to help our customers and employees succeed.Since 1926, we’ve supported our communities by supplying equipment for critical infrastructure and commerce and by donating our time and resources to area nonprofits. We make smart investments in our company and continuously improve as part of our vision to be a trailblazing company that’s built to last.We’re looking for hard-working, team-oriented professionals who enjoy working on new challenges every day. We believe our employees are the key to our success, and we’re committed to providing a work experience that helps our team grow to their full potential.Collectively, our employees work together to make a difference for our customers, our communities, and our company. Learn more about what it means to become a team member with Carolina Cat.

Responsibilities

• Promptly, at start of shift, review work schedule, check equipment and supplies required to perform the work scheduled, and prepare for operations
• Works independently with little to no supervision at times.
• Determine the technical or physical status using the on-board computer, service documents and reviewing product improvement and support programs.
• Verify findings, review readings of gauges and procedures and compare to manufactures specs.
• Prepare a plan to correct the problem consulting with co-workers or lead man when necessary.
• Order or obtain from stock or send parts to special service shop to make the appropriate tooling or alterations.
• Install, replace, re-build or repair the parts and/or equipment in a timely manner and according to specifications.
• Test the part or equipment and perform quality check after work is complete.
• Paint components and pressure wash parts and equipment when necessary.
• Perform general housekeeping duties as assigned and maintains company vehicles.
• At end of shift, secure all equipment and machinery, and complete all required paperwork.
• Works to ensure departmental compliance with all safety and contamination control guidelines.
• Maintains productivity at predetermined levels.
• Other duties as assigned.

Supervisory Responsibilities: This job has no supervisory responsibilities.

Qualifications

• Must have earned a High School Diploma, or a GED
• Successful completion of the level three service technician development program.
• 6+ years in heavy equipment, engine, or electric power generation system mechanic repair.

Skills

• Have Knowledge of: Engine and equipment lines sold by the company.
• Comprehensive knowledge of the application, operation, and function of Caterpillar equipment and engines.
• Use and application of all Caterpillar diagnostic tools.
• Electrical and electronic system applications.
• Problem solving techniques and repair options for Caterpillar machines, engines, and components.
• Basic keyboarding skills

Requirements

• While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
• The employee is occasionally required to climb or balance; stoop, bend, kneel, crouch, or crawl and taste or smell.
• The employee must frequently lift, carry, push, pull and /or otherwise move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
• Employee must operate equipment in a safe manner.
• Depending on site location, the employee may be exposed to moving mechanical parts and equipment.
• The employee may occasionally be exposed to high, precarious places, fumes or airborne particles; outside weather conditions and vibration.
• The employee may occasionally be exposed to wet and/or humid conditions; toxic or caustic chemicals; extreme cold; extreme heat and risk of electrical shock.
• The noise level in some work environments is occasionally loud.