Heavy Equipment Branch Manager Full Time

Bring your heavy equipment industry background to Virginia’s leading CASE dealer. Leverage your expertise and enjoy excellent compensation, a great benefits package, and further career advancement opportunities with a booming industry leader.

About the role

Excel Equipment, Virginia’s premier CASE construction equipment dealer, is seeking an experienced Heavy Equipment Branch Manager to join their team in Roanoke, VA. This is your chance to begin a meaningful career with one of Virginia’s leading heavy equipment dealers where you will experience autonomy in your position and feel valued for your contributions.

Why join the Excel Equipment team

• Competitive Compensation: Earn between $90,000 – $110,000/yr or more based on your experience and performance.
• Strong benefits package: Includes multiple health plans to choose from with great coverage, dental, short and long-term disability, optional insurances, 401k with match, generous PTO, and 6 paid holidays.
• Environment: Enjoy better hours and no fluctuation in compensation and schedule that you would normally experience with a dealership. You will also have a better communication system in place to provide better service.
• Advancement: Excel Equipment believes in promoting from within. As you learn our business and continue to grow, you can advance into higher level roles including Manager and Lead roles.
• Stability: Excel Equipment sells and supports CASE, a leading manufacturer of construction and heavy equipment. Join an established dealer that has been in business since 1981, with over 800 employees and 10 locations serving the mid-Atlantic market.
• Family-owned: Get to know the owners of the company! See how active they are within the organization and how much they care about their employees.

Responsibilities

• Manages our branch in every step, maximizing the repair process for our customers.
• Develop a business plan and strategy for our market leveraging our Parts and Service Departments strengths that ensure the attainment of company sales goals and profitability.
• Act as a liaison with our manufacturers regarding all service support bulletins, notices, and programs for our dealerships.
• Develop new and strengthen our existing customer relationships as a primary point of contact for our dealership’s key Heavy Equipment customers.
• Maximize the flow of repair orders within the Branch and effectively work closely with our Parts department to ensure timely and efficient results.
• Empower the Branch to maximize throughput and ultimately our customers’ experience.
• Communicate across Parts, Service, Sales, and Rental departments targeting customer opportunities and will provide solutions. This forum will include monthly management and department meetings.
• As customers’ needs evolve and opportunities develop, coordinate communications with our management team.
• Lead by example and embrace our Excel Support principles and our Company’s commitment to Safety.
• Report to our Leadership team regarding progress on issues that are identified, pending, or resolved.
• Ensure that our Branch Technicians are properly trained and that necessary certifications are maintained and updated appropriately.
• Adhere to all company policies, procedures, and business ethics codes.

Pay

Competitive compensation: Earn between $90,000 – $110,000/yr or more based on your experience and performance.

Benefits

• Multiple health plans to choose from with great coverage
• Dental insurance
• Short and long-term disability
• Optional insurances
• 401k with company match
• Generous PTO
• 6 paid holidays