Hearing Technician

Job Description Find your calling at Mercy! Provides hearing screening evaluations for newborn infants and obtains appropriate case history information. Works with healthcare personnel to Make a Difference From a New Beginning. Join Mercy’s compassionate team and play a meaningful role in a baby’s very first steps toward healthy development. As a Newborn Hearing Technician, you’ll support families during a special moment in their lives while ensuring each infant receives high‑quality, accurate hearing screening. Position Details What You’ll Do Conduct newborn hearing screening evaluations using established protocolsGather essential case history and patient informationCommunicate clearly and compassionately with families and healthcare professionalsDeliver excellent customer service with empathy, patience, and professionalismCollaborate with nurses, physicians, and other care team membersUphold Mercy’s mission, values, and standards in every interaction What You’ll Bring Minimum Requirements Education: Associate’s degree or equivalent college creditExperience: Prior patient care experience preferredAble to communicate effectively with patients’ families and healthcare professionalsComfortable interacting with the public and committed to providing exceptional customer service Preferred Qualifications Education: Bachelor’s degree (healthcare-related fields preferred)Experience: Previous hearing testing experienceStrong interpersonal, communication, and customer service skills Why Mercy? At Mercy St. Louis, you’ll be part of a supportive, mission‑driven healthcare team passionate about caring for both patients and each other. We value kindness, dignity, and excellence—every interaction, every time. Ready to start making an impact from day one? Apply today and help us ensure that every newborn at Mercy begins life with the gift of healthy hearing. Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.