Hearing Aid Technician
Beltone · Monroe, NC · 3 wk ago
HealthcareFull-time
About the role
Are you ready to work with America’s Best Retailer for Hearing Care? At Beltone, we are passionate about delivering the gift of hearing. As a Hearing Aid Technician, you change the lives of our patients by providing an exceptional hearing healthcare experience. Our success is contributed to a collaborative work environment where patient needs always come first. and employees are empowered!
Responsibilities
- Aid the Hearing Care Practitioner with post-care procedures for patients.
- Assess patients for potential hearing issues and associated disorders.
- Administer hearing evaluations, tests, or examinations to collect data on the type and degree of impairment.
- Fit hearing aids and provide auditory rehabilitation to individuals in need.
- Counsel and support patients throughout the evaluation process.
- Use Speech Mapping for Real-Ear measurement.
- Obtain ear mold impressions when required.
- Ensure patients' hearing aids are functioning properly by checking for proper functionality, cleanliness, and synchronization with mobile devices.
- Perform reprogramming tasks as necessary to optimize hearing aid performance.
- Act as an ambassador in the community by participating in outreach programs.
- Represent the company and promote hearing health care services to the public.
- Establish professional relationships with customers, employees, and vendors, demonstrating a strong commitment to customer service.
- Conduct prospecting activities to expand the patient base.
Requirements
Must have a High School Diploma or a GED. Experience: Office and Retail Sales Years: 3 Years
Technology Skills
- Electronic mail software- Microsoft Outlook
- Collaboration software- Microsoft Teams
- Office suite software- Word, Excel
- Join us! Beltone is America’s Best Hearing Care Retailer and Best Customer Service provider according to Newsweek, and the reason is our people! We are an Equal Opportunity Employer.