Hearing Care Sales Consultant

About the role

Injoy Hearing is redefining hearing care delivery through a fully telehealth model, offering premium, prescriptive hearing correction from home. As a Sales Consultant, you'll guide customers through their journey to better hearing.

Responsibilities

• Respond to inbound calls, texts, and emails from prospective customers generated by marketing campaigns
• Understand each customer’s hearing challenges and goals, and guide them through technology options
• Clearly communicate what makes Injoy Hearing different and prepare customers for professional fitting and care by our clinical team
• Support current customers needing help connecting with our clinical team
• Partner closely with operations and clinical care to ensure smooth handoffs
• Track interactions and outcomes in our CRM and continuously improve your approach

Requirements

• Experience in a consultative or solution-based sales role
• Quick to learn new tools, platforms, and product knowledge
• Listen first and focus on what the customer needs
• Self-motivated, coachable, and enjoy working alongside a team
• Prior experience selling and fitting prescription hearing aids preferred

Benefits

• 401(k) with match
• 3 weeks PTO
• Health, dental, and vision insurance
• STD / LTD / Life insurance purchase options