Healthy Families Family Resource Specialist (170)

Join the McNabb Center Team as a Healthy Families Family Resource Specialist and help families navigate critical life stages while promoting child and family well-being.

About the role

The Healthy Families Family Resource Specialist manages referrals, conducts screenings, and performs assessments for the Healthy Families program in accordance with the Healthy Families America model. This role involves building relationships with families, community partners, and referring organizations to ensure effective service delivery and program promotion.

Responsibilities

• Manage referrals to the Healthy Families program:
  • Attempt contact with all referrals within 24 to 48 hours of receipt.
  • Contact referred families a minimum of 2 times per month during the first and second trimesters until assessment.
  • Contact referred families a minimum of 1 time per week during the third trimester until assessment.
  • Contact referred families a minimum of 2 times per week after the infant is born until assessment.
  • Ensure all referral and screening data is accurately inputted into the Healthy Families America Entrance to Exit log for accreditation.
• Initiate and conduct screenings for families interested in the program:
  • Use the Healthy Families Screening Tool and Contact Form for all families.
  • Ensure all screening data is correctly entered into the accreditation log.
• Conduct welcoming, quality, and engaging assessments for enrolling families:
  • Complete the validated Family Resilience and Opportunities for Growth (FROG) Scale with newly enrolling families.
  • Help families identify strengths and areas of need.
  • Ensure FROG assessments are completed prenatally or within 3 months of the infant’s birth.
  • Prepare and review each FROG with a supervisor.
• Promote the Healthy Families program:
  • Maintain positive relationships with referring organizations.
  • Provide follow-up on every referral, including whether the family declined services.
  • Represent the program at community venues to facilitate referrals.
  • Attend monthly Community Advisory Boards to foster communication with community resources.
  • Collect Memorandum of Understandings from formal community partners.
• Maintain documentation and quality measurement tools:
  • Submit monthly Family Assessment Worker reports by the third day of the month.
  • Maintain the Referral Log and Closure Log for accreditation.
  • Enter all screening, FROG, and closure information onto tracking spreadsheets.
  • Track outreach and community event participation for accreditation.
• Complete required supervision and trainings:
  • Ensure weekly reflective supervision.
  • Prepare documentation and tracking information ahead of supervision.
  • Complete 28 hours of initial Foundations for Family Support Core Training.
  • Complete annual Child Abuse and Neglect training, service population-focused training, and McNabb Center Relias trainings.
  • Maintain CPR, First Aid, and Handle with Care certifications.
  • Complete 15 hours of Infant Mental Health Training annually to maintain endorsement.
• Achieve and maintain Infant Mental Health Endorsement:
  • If hired without endorsement, submit an application and complete 30 hours of required infant mental health training within the first year.
  • Maintain endorsement annually by completing 15 continuing education hours and updating the Code of Ethics review process.
• Support program accreditation:
  • Familiarize yourself with over 150 required Policies and Procedures.
  • Ensure all documentation and trainings are maintained for accreditation.
  • Track home visiting rates and ensure home visits are completed.
  • Participate in accreditation interviews.
• Utilize reflective practices in all aspects of work:
  • Apply the 7 Core Healthy Families America Reflective Strategies with families during home visits.
  • Maintain an ecological perspective and up-to-date knowledge of infant, toddler, and attachment relationships.
  • Use self-awareness to understand personal values and triggers and their impact on family interactions.
  • Repair ruptures with families and take responsibility for personal contributions to difficult situations.
  • Tolerate ambiguity and recognize when personal balance is needed.

Requirements

• One-year experience providing evidence-based home visiting services preferred.
• Experience working with young children and families required.
• Bachelor’s degree in Social Work, Psychology, or a related field preferred. High school diploma and lived experience accepted if no degree.
• Infant Mental Health Endorsement through the Tennessee Association of Infant Mental Health preferred. Required to apply within the first year if hired without endorsement.
• Training and knowledge in infant and early child development and parenting skills required.
• Excellent communication skills with colleagues and clients.
• Ability to build quality, caring relationships where clients feel supported and heard.
• Maintain a trauma-informed approach when serving families.
• Ability to manage a flexible schedule and multiple tasks.
• Use reflective practices in working with families.
• Work with diverse populations in culturally sensitive ways.
• Valid F endorsement and ability to drive for work-related duties, including home visitation services.
• Dependable vehicle for home visits.
• Certification and training in verbal de-escalation strategies required.

Pay

Starting salary for this position is approximately $17.21 - $18.29 per hour based on relevant experience and education.