Healthcare Unit Secretary (QMA)

About the role

Greencroft Goshen is seeking a Healthcare Unit Secretary to join their dedicated team. The position offers a predictable weekday schedule and a supportive environment where great resident care starts with a collaborative team.

Responsibilities

• Answer and direct phone calls at the nursing station.
• Process physician orders and maintain Medication Administration Records (MARs).
• Order medications through the pharmacy and verify medication documentation.
• Schedule resident appointments and coordinate transportation.
• Assist with admissions, medical records, and resident documentation.
• Scan and maintain electronic medical records (EMR).
• Capture and review laboratory orders for accuracy.
• Support nurses with physician communications and documentation.
• Maintain accurate records, forms, directories, and nursing resources.
• Coordinate quality improvement initiatives, compliance documentation, and special healthcare projects.
• Provide exceptional customer service to residents, families, visitors, and fellow team members.

Requirements

• A high school diploma or equivalent is required.
• A current QMA certification is required.
• One to three years of CNA or healthcare experience is preferred.
• Familiarity with medical terminology and abbreviations is necessary.
• Strong organizational and multitasking skills are essential.
• Excellent communication and customer service skills are required.
• Proficiency with Microsoft Office and computer systems is expected.
• The ability to work independently while collaborating with the nursing team is crucial.

Qualifications

• High school diploma or equivalent required.
• Current QMA certification required.
• One to three years of CNA or healthcare experience preferred.
• Familiarity with medical terminology and abbreviations.
• Strong organizational and multitasking skills.
• Excellent communication and customer service skills.
• Proficiency with Microsoft Office and computer systems.
• Ability to work independently while collaborating with the nursing team.

Skills

• Organizational and multitasking skills.
• Communication and customer service skills.
• Proficiency with Microsoft Office and computer systems.
• Ability to work independently while collaborating with the nursing team.

Benefits

• Medical, Dental & Vision Insurance
• 403(b) Retirement Plan with Employer Match
• Paid Time Off (PTO)
• Voluntary Life Insurance
• Employee Assistance Program
• Wellness Program
• Tuition Assistance
• Employee Discount Program
• Career Growth & Development Opportunities

Pay

Compensation is commensurate with experience.

Schedule

Monday to Friday, 7:00 AM to 3:30 PM, No Weekends!