Healthcare Recruitment Support

About Community Horizons

Community Horizons supports individuals with disabilities and older adults to live independently through self-direction. We help people navigate the onboarding process of their own care teams so they can remain in their homes and communities on their terms. Serving 47 counties across Wisconsin, we believe everyone deserves independence, choice, dignity, and a voice in their own care.

About the role

As a Support Broker, you are more than a recruiter—you are a partner, mentor, and advocate helping individuals build the team that makes independent living possible. You’ll work alongside members and families to ensure they have the tools, support, and confidence to lead their own care and navigate complex systems that impact their independence.

Responsibilities

• Attend referral meetings and conduct in-home visits with members and families
• Help individuals recruit, screen, and hire their own caregivers or nurses
• Support members through interviews, onboarding, and retaining quality staff
• Mentor members on how to be successful employers, including managing schedules, communication, and staff expectations
• Guide individuals through scheduling, timecards, and Electronic Visit Verification (EVV) systems
• Assist members with Medicaid renewals, benefit applications, and navigating public assistance programs
• Help individuals understand and navigate complex healthcare and long-term care systems
• Maintain documentation and case notes while providing ongoing mentoring and support
• Advocate for the individual’s voice, preferences, and independence in every step of the process

Requirements

• Healthcare recruiting experience (required)
• 5+ years supporting individuals with disabilities or the frail elderly
• Strong organization and communication skills
• A passion for person-centered support and advocacy
• Experience with self-directed or long-term care programs (a plus)
• A valid driver’s license and reliable transportation

Benefits

• Flexible schedule
• Semi-remote work environment
• Mileage reimbursement
• Paid time off
• Weekends and holidays off
• Supportive, mission-driven team
• The opportunity to make a real difference every single day

Please note: This position does not include health insurance.