Healthcare Payer Client Relationship Manager in Minneapolis
About the role
As a Healthcare Payer Client Relationship Manager, you will make an impact by owning, growing, and strengthening strategic Healthcare Payer client relationships, serving as the primary executive interface for assigned accounts and driving client satisfaction, revenue growth, pipeline development, and long-term account profitability. You will be a valued member of the Healthcare Payer client leadership team and work collaboratively with service lines, delivery leadership, executive stakeholders, and clients. We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Responsibilities
- Act as the primary relationship owner for assigned Healthcare Payer accounts, building deep, trusted partnerships with client stakeholders and serving as the day-to-day executive point of contact.
- Own and drive pipeline development, including renewals, extensions, and net-new opportunities, and lead RFPs, proactive bids, and strategic pursuits to ensure sustained and profitable account growth.
- Co-create solutions with service lines and delivery teams to address client needs, drive technology-led transformation, and deliver measurable business outcomes.
- Identify, shape, and lead AI, Generative AI, and Agentic AI business opportunities, including process transformation, automation, data modernization, and workforce productivity initiatives that deliver measurable client value.
- Maintain accountability for account financials, including revenue, margin, and long-term growth plans, while partnering with internal leadership on delivery governance, risk management, and escalation handling.
Requirements
- 12+ years of experience in a client-facing role in an Healthcare Payer IT Services or IT Consulting