Healthcare Payer Client Relationship Manager
Cognizant · Blaine, MN · 1 mo ago
Hybrid$140k–$170k/yrFull-time
We need to output HTML fragment with sections: About the role? The posting includes Overview, Key Responsibilities, Required Experience, Preferred Experience, Top Reasons to Join Our Team, Salary And Other Compensation, Benefits, A Good fit for the Cognizant culture, Work Authorization. We need to use for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. However we should map content to these headings appropriately. The instruction: "use
for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. However we should map content to these headings appropriately. The instruction: "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we should use those exact headings when appropriate. We need to include a section only when posting has real, specific content for it. So we need to decide which sections we have content for.
We have overview: could be "About the role". We have responsibilities: "Key Responsibilities". We have required experience: could be "Requirements" or "Qualifications". We have preferred experience: maybe "Skills" or "Qualifications". We have salary: "Pay". We have benefits: "Benefits". We have schedule: maybe mention office days: "Schedule". The posting says: must be in office 5 days per week (or 4-5 days). So we can put schedule.
We should not repeat job title as heading. No Job ID etc.
We need to preserve all substantive information, not invent or summarize away detail. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. There's no explicit EEO but there is a disclaimer about salary etc. That's okay to keep? It's not boilerplate? It's a disclaimer about salary etc. Might be considered legal but it's about compensation. Probably keep it as part of Pay section.
We need to output only HTML fragment, no /, no markdown fences.
Let's craft sections:
About the role
with overview paragraphs.
Responsibilities
with - list of responsibilities.
We need to preserve all responsibilities details. The responsibilities list is long; we can break into bullet points.
We must not invent or summarize away detail. So we need to include each responsibility as a bullet, preserving the text.
Let's extract responsibilities from the text:
"Balance business development and sales responsibilities and be responsible for managing high quality delivery while developing strategies and tactics for further penetrating the account and cross-selling Cognizant’s emerging services."
"Drive profitable growth of the account relationship. through identifying and overseeing the closure of new, renewal, and expansion opportunities."
"Understand the customer’s specific business needs and apply service/ process knowledge to meet those needs, additionally, to identify critical initiatives that help the client’s business to achieve their goals."
"Works to grow the client relationship by identifying new business opportunities."
"Build and maintain relationships across various levels in the client organization, build a partner map to position the team and management."
"Have regular meetings and interface with the customer decision makers and influencers."
"Collaborate with multiple service lines, innovation teams and business teams in Cognizant to formulate a business plan and execute it for the account relationship."
"Actively drive execution of the innovation agenda for the portfolio."
"Be actively involved in deal reviews, developing solutions, proposal responses, creating an executive summary for the proposal, and ensure timely submission with appropriate internal approvals."
"Identify and forge partnerships and tap into existing alliance partnerships of Cognizant to grow the account."
"End-to-end management of the account operations including account forecasting, budgeting, and overall P&L."
"Manage accountability against Measurable Revenue/Profit Growth within set timelines."
"Focus on developing a plan on increasing the visibility of Cognizant in the account and in the industry."
"The qualified candidate must live within a daily commutable distance to Minneapolis, MN. to be in the office 4 to 5 days per week and must be able to drive to other locations in the region as needed for business. Very limited air travel required."
That last part is more schedule/location; maybe we put in Schedule section.
Now Required Experience:
"15+ years of experience in a client facing role or account leadership role in the IT professional services or management consulting firm"
"Experience of leading diverse teams, experience of cultivating and collaborating in a multi-cultural environment"
"Strong knowledge of US healthcare, the associated technology landscape and trends"
"A strong performance track record of managing different portfolios ranging from sales, new sales, programs and existing annuity business"
"A strong relationship-oriented bent of mind, demonstrated capabilities in building and sustaining relationships"
"Strategic thinking and confidence and ability to plan and stay the course"
"Must be able to navigate a large organization, work in a multi-dimensional matrix and have the power of persuasion through content and confidence"
"Strong executive presence and gravitas"
"MBA or bachelor’s degree OR equivalent combination of education, training, and experience."
Preferred Experience:
"The candidate must bring in experience, insight, and credibility in the US Healthcare Payer domain"
"The candidate must be able to work in a dynamic, entrepreneurial environment"
"Experience of leading and closing large deals in managed services (multi-million $ and multi-year contracts)"
Top Reasons to Join Our Team: list bullet points.
Salary And Other Compensation: "The BASE SALARY for this position $140,000 - $170,000 + Annual Target Bonus." plus disclaimer.
Benefits: list.
A Good fit for the Cognizant culture: paragraph.
Work Authorization: "Must be legally authorized to work in the United States without the need for employer sponsorship, now or any time in the future."
We need to map to headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We could combine Requirements and Qualifications maybe. But we need to avoid thin sections. Let's decide:
- About the role: overview.
- Responsibilities: responsibilities list.
- Requirements: required experience (maybe also include education). Could be "Requirements".
- Qualifications: preferred experience? Or we could treat "Qualifications" as preferred experience. But we need to avoid duplication. Perhaps we combine required and preferred into one "Requirements" section, but we need to follow instruction: use headings like Requirements, Qualifications, Skills. We could have:
Requirements
for required experience.
Qualifications
for preferred experience.
Skills
maybe not needed; we could omit if no specific skills list. But we have skills implied; maybe we can omit Skills section.
Benefits: Benefits
.
Pay: Pay
.
Schedule: Schedule
for office days/travel.
We also have "Top Reasons to Join Our Team" - could be under a heading like "Why Join Us" but not in allowed list. Could we incorporate into Benefits? Not really. The instruction says use those headings as examples, but we can also use other headings? It says "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It implies we should use those headings when appropriate, but we could also use other headings if needed? It says "use for section headings (e.g. ...)". Likely they expect us to use those headings only. So we should map all content into those headings. "Top Reasons to Join Our Team" could go under Benefits? Not exactly. Could be under "About the role"? Not ideal. Maybe we can treat it as part of "Benefits" or "Pay"? But it's not benefits. Could be under "About the role" as part of overview? Might be okay to include as a paragraph under About the role? But it's separate.
Alternatively, we could create a section "Why Join Us" but that's not in the list; maybe they'd consider it okay as it's not prohibited. The instruction: "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't forbid other headings, but suggests using those. Safer to stick to those.
We could incorporate "Top Reasons to Join Our Team" into a
under About the role or Benefits. But it's about reasons to join, which is like benefits/culture. Could go under Benefits as additional bullet points.
Similarly, "A Good fit for the Cognizant culture" could go under Benefits or About the role.
Work Authorization could be under Requirements? It's a requirement. Could be under Requirements.
Thus we can have sections: About the role, Responsibilities, Requirements, Qualifications, Benefits, Pay, Schedule.
We'll omit Skills if no explicit list.
Now we need to ensure we don't include filler like "commensurate with experience". Not present.
Now craft HTML.
We'll need to escape any HTML special characters? The text includes ampersands, etc. We'll just output as is; it's fine.
Let's construct.
About the role: combine overview paragraphs (first two paragraphs). We'll include all overview text before "Key Responsibilities". Let's extract overview:
"Overview Client Relationship Managers are key contributors to commercial side of Cognizant IT and Consulting Business. They support the Client Partner and act as business owners for assigned accounts, leading the day-to-day activities and P&L of these accounts. The CRM works with delivery teams to enhance backlog, optimizing the resource mix and navigating scope changes to ensure client expectations are met. They work towards establishing a positive client experience. A CRM's shared measures are margin, revenue, client satisfaction & employee retention. CRM role-specific measures are renewal win rates, revenue, and margin. Cognizant Technology Solutions is currently seeking a highly skilled Healthcare Payer Client Relationship Manager who will be responsible for growing the payer clients in the Minneapolis, MN area. Client Relationship Managers play a key role in our growth and are tasked with rapid business expansion within their assigned account(s), including managing business development and delivery objectives, top and bottom-line P&L, customer satisfaction, and the overall Account relationship for one or more key account(s). The qualified candidate must live within a daily commutable distance to the client location in the Minneapolis area to be in the office 5 days per week."
We'll put that in
.
Now Responsibilities:
- each bullet.
We need to preserve the exact sentences. Let's list them as separate
- items.
I'll copy each responsibility sentence exactly as in text, ensuring punctuation.
1. "Balance business development and sales responsibilities and be responsible for managing high quality delivery while developing strategies and tactics for further penetrating the account and cross-selling Cognizant’s emerging services."
2. "Drive profitable growth of the account relationship. through identifying and overseeing the closure of new, renewal, and expansion opportunities."
Note there is a period then space then "through". Might be a typo; we keep as is.
3. "Understand the customer’s specific business needs and apply service/ process knowledge to meet those needs, additionally, to identify critical initiatives that help the client’s business to achieve their goals."
4. "Works to grow the client relationship by identifying new business opportunities."
5. "Build and maintain relationships across various levels in the client organization, build a partner map to position the team and management."
6. "Have regular meetings and interface with the customer decision makers and influencers."
7. "Collaborate with multiple service lines, innovation teams and business teams in Cognizant to formulate a business plan and execute it for the account relationship."
8. "Actively drive execution of the innovation agenda for the portfolio."
9. "Be actively involved in deal reviews, developing solutions, proposal responses, creating an executive summary for the proposal, and ensure timely submission with appropriate internal approvals."
10. "Identify and forge partnerships and tap into existing alliance partnerships of Cognizant to grow the account."
11. "End-to-end management of the
About the role
with overview paragraphs.Responsibilities
with- list of responsibilities.
We need to preserve all responsibilities details. The responsibilities list is long; we can break into bullet points.
We must not invent or summarize away detail. So we need to include each responsibility as a bullet, preserving the text.
Let's extract responsibilities from the text:
"Balance business development and sales responsibilities and be responsible for managing high quality delivery while developing strategies and tactics for further penetrating the account and cross-selling Cognizant’s emerging services."
"Drive profitable growth of the account relationship. through identifying and overseeing the closure of new, renewal, and expansion opportunities."
"Understand the customer’s specific business needs and apply service/ process knowledge to meet those needs, additionally, to identify critical initiatives that help the client’s business to achieve their goals."
"Works to grow the client relationship by identifying new business opportunities."
"Build and maintain relationships across various levels in the client organization, build a partner map to position the team and management."
"Have regular meetings and interface with the customer decision makers and influencers."
"Collaborate with multiple service lines, innovation teams and business teams in Cognizant to formulate a business plan and execute it for the account relationship."
"Actively drive execution of the innovation agenda for the portfolio."
"Be actively involved in deal reviews, developing solutions, proposal responses, creating an executive summary for the proposal, and ensure timely submission with appropriate internal approvals."
"Identify and forge partnerships and tap into existing alliance partnerships of Cognizant to grow the account."
"End-to-end management of the account operations including account forecasting, budgeting, and overall P&L."
"Manage accountability against Measurable Revenue/Profit Growth within set timelines."
"Focus on developing a plan on increasing the visibility of Cognizant in the account and in the industry."
"The qualified candidate must live within a daily commutable distance to Minneapolis, MN. to be in the office 4 to 5 days per week and must be able to drive to other locations in the region as needed for business. Very limited air travel required."
That last part is more schedule/location; maybe we put in Schedule section.
Now Required Experience:
"15+ years of experience in a client facing role or account leadership role in the IT professional services or management consulting firm"
"Experience of leading diverse teams, experience of cultivating and collaborating in a multi-cultural environment"
"Strong knowledge of US healthcare, the associated technology landscape and trends"
"A strong performance track record of managing different portfolios ranging from sales, new sales, programs and existing annuity business"
"A strong relationship-oriented bent of mind, demonstrated capabilities in building and sustaining relationships"
"Strategic thinking and confidence and ability to plan and stay the course"
"Must be able to navigate a large organization, work in a multi-dimensional matrix and have the power of persuasion through content and confidence"
"Strong executive presence and gravitas"
"MBA or bachelor’s degree OR equivalent combination of education, training, and experience."
Preferred Experience:
"The candidate must bring in experience, insight, and credibility in the US Healthcare Payer domain"
"The candidate must be able to work in a dynamic, entrepreneurial environment"
"Experience of leading and closing large deals in managed services (multi-million $ and multi-year contracts)"
Top Reasons to Join Our Team: list bullet points.
Salary And Other Compensation: "The BASE SALARY for this position $140,000 - $170,000 + Annual Target Bonus." plus disclaimer.
Benefits: list.
A Good fit for the Cognizant culture: paragraph.
Work Authorization: "Must be legally authorized to work in the United States without the need for employer sponsorship, now or any time in the future."
We need to map to headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We could combine Requirements and Qualifications maybe. But we need to avoid thin sections. Let's decide:
- About the role: overview.
- Responsibilities: responsibilities list.
- Requirements: required experience (maybe also include education). Could be "Requirements".
- Qualifications: preferred experience? Or we could treat "Qualifications" as preferred experience. But we need to avoid duplication. Perhaps we combine required and preferred into one "Requirements" section, but we need to follow instruction: use headings like Requirements, Qualifications, Skills. We could have:
Requirements
for required experience.Qualifications
for preferred experience.Skills
maybe not needed; we could omit if no specific skills list. But we have skills implied; maybe we can omit Skills section. Benefits:Benefits
. Pay:Pay
. Schedule:Schedule
for office days/travel. We also have "Top Reasons to Join Our Team" - could be under a heading like "Why Join Us" but not in allowed list. Could we incorporate into Benefits? Not really. The instruction says use those headings as examples, but we can also use other headings? It says "usefor section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It implies we should use those headings when appropriate, but we could also use other headings if needed? It says "use
for section headings (e.g. ...)". Likely they expect us to use those headings only. So we should map all content into those headings. "Top Reasons to Join Our Team" could go under Benefits? Not exactly. Could be under "About the role"? Not ideal. Maybe we can treat it as part of "Benefits" or "Pay"? But it's not benefits. Could be under "About the role" as part of overview? Might be okay to include as a paragraph under About the role? But it's separate. Alternatively, we could create a section "Why Join Us" but that's not in the list; maybe they'd consider it okay as it's not prohibited. The instruction: "use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't forbid other headings, but suggests using those. Safer to stick to those. We could incorporate "Top Reasons to Join Our Team" into a
under About the role or Benefits. But it's about reasons to join, which is like benefits/culture. Could go under Benefits as additional bullet points. Similarly, "A Good fit for the Cognizant culture" could go under Benefits or About the role. Work Authorization could be under Requirements? It's a requirement. Could be under Requirements. Thus we can have sections: About the role, Responsibilities, Requirements, Qualifications, Benefits, Pay, Schedule. We'll omit Skills if no explicit list. Now we need to ensure we don't include filler like "commensurate with experience". Not present. Now craft HTML. We'll need to escape any HTML special characters? The text includes ampersands, etc. We'll just output as is; it's fine. Let's construct. About the role: combine overview paragraphs (first two paragraphs). We'll include all overview text before "Key Responsibilities". Let's extract overview: "Overview Client Relationship Managers are key contributors to commercial side of Cognizant IT and Consulting Business. They support the Client Partner and act as business owners for assigned accounts, leading the day-to-day activities and P&L of these accounts. The CRM works with delivery teams to enhance backlog, optimizing the resource mix and navigating scope changes to ensure client expectations are met. They work towards establishing a positive client experience. A CRM's shared measures are margin, revenue, client satisfaction & employee retention. CRM role-specific measures are renewal win rates, revenue, and margin. Cognizant Technology Solutions is currently seeking a highly skilled Healthcare Payer Client Relationship Manager who will be responsible for growing the payer clients in the Minneapolis, MN area. Client Relationship Managers play a key role in our growth and are tasked with rapid business expansion within their assigned account(s), including managing business development and delivery objectives, top and bottom-line P&L, customer satisfaction, and the overall Account relationship for one or more key account(s). The qualified candidate must live within a daily commutable distance to the client location in the Minneapolis area to be in the office 5 days per week." We'll put that in
. Now Responsibilities:
- each bullet. We need to preserve the exact sentences. Let's list them as separate
- items. I'll copy each responsibility sentence exactly as in text, ensuring punctuation. 1. "Balance business development and sales responsibilities and be responsible for managing high quality delivery while developing strategies and tactics for further penetrating the account and cross-selling Cognizant’s emerging services." 2. "Drive profitable growth of the account relationship. through identifying and overseeing the closure of new, renewal, and expansion opportunities." Note there is a period then space then "through". Might be a typo; we keep as is. 3. "Understand the customer’s specific business needs and apply service/ process knowledge to meet those needs, additionally, to identify critical initiatives that help the client’s business to achieve their goals." 4. "Works to grow the client relationship by identifying new business opportunities." 5. "Build and maintain relationships across various levels in the client organization, build a partner map to position the team and management." 6. "Have regular meetings and interface with the customer decision makers and influencers." 7. "Collaborate with multiple service lines, innovation teams and business teams in Cognizant to formulate a business plan and execute it for the account relationship." 8. "Actively drive execution of the innovation agenda for the portfolio." 9. "Be actively involved in deal reviews, developing solutions, proposal responses, creating an executive summary for the proposal, and ensure timely submission with appropriate internal approvals." 10. "Identify and forge partnerships and tap into existing alliance partnerships of Cognizant to grow the account." 11. "End-to-end management of the