Healthcare Operations Manager

Overview

Interim HealthCare of the Willamette Valley is seeking an experienced and motivated General Manager to oversee all aspects of branch operations. The ideal candidate will lead a team dedicated to delivering exceptional patient care and client services while ensuring operational excellence and financial success.

Benefits

• $65,000/year salary
• $10,000 performance bonus
• Family-oriented culture
• Work-life balance
• Holiday Pay
• Paid time off
• 401(k) plan with employer matching

Responsibilities

• Oversee branch operations, ensuring compliance with federal, state, and local regulations, and company policies.
• Provide strong leadership by communicating business objectives, fostering a positive team culture, and resolving issues effectively.
• Drive customer satisfaction by developing strategies, exceeding expectations, and maintaining long-term client relationships.
• Partner with leadership to recruit, retain, and assess the performance of employees.
• Identify and execute opportunities for local business growth, including piloting new initiatives.
• Manage operating budgets, monitor financial performance, and achieve goals for revenue, gross margin, and other controllable costs.
• Develop and implement annual business plans to achieve staffing, operational, and financial objectives.
• Maintain compliance with the Interim HealthCare Integrity and Compliance Program.

Requirements

• Bachelor’s degree or equivalent industry experience.
• At least four (4) years of progressive advancement in business, including two (2) years in the healthcare industry.
• Minimum of two (2) years of management experience with P&L responsibility, planning, and staff supervision.
• Two (2) years of sales experience, including account management.
• Proven success managing healthcare professionals and leading high-performing teams.
• Strong organizational, analytical, and problem-solving skills.
• Proficiency with financial analysis and software tools.