Healthcare Navigator

We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where there is real specific content. We must not repeat job title. Must not include Job ID etc. Must remove boilerplate like EEO, navigation, etc. Must preserve all substantive info. We need to parse the posting. Content: - Intro: "We Are Inspired to Serve. Join us! Part of a nation wide family of Continuing Care Retirement Communities is seeking a Healthcare Navigator. This position is responsible for generating appropriate referrals leading to admissions/move-ins for designated campus healthcare products: skilled nursing." That's about the role. Then "In This Role, The Healthcare Navigator Will ..." list of duties. We need to extract responsibilities as bullet list. Let's list responsibilities: - Develop and maintain key external relationships with referral sources including but not limited to: professional, clinical, governmental and community agencies to maintain and exceed sales goals. - Lead outreach visits to targeted referral sources and referral influencers in the medical, professional and general community with assistance provided by other members of the healthcare team. - Develop and support effective sales strategies designed to increase customer utilization, satisfaction and awareness in collaboration with the healthcare admissions coordinator, clearly differentiating CRC from other providers. - Lead large and small group presentations, assesses customer needs, outcomes, builds professional relationships and conducts one-to-one sales presentations of CRC products and services. - Review key competitors service offerings and market position annually. Ensures a timely response to trends that may impact the CRC market space. - Develop and execute a census development plan incorporating key healthcare sales tactics in partnership with healthcare administrator, key campus stakeholders, and National Director of Healthcare Sales. Overall goal is to strategically support growth in order to achieve census goals. - Access, maintain and analyze daily CRC–approved customer relationship management (CRM) software for sales activities and outcomes, prospective leads, and referral source management. - Submit monthly outcome reports to healthcare administrator and National Director of Healthcare Sales. - Ensure that all applicable campus healthcare products are receiving and admitting the right payer mix of customers to exceed census revenue and occupancy targets in collaboration with the healthcare admissions coordinator. - Obtain information from the referral source related to resident care needs, acuity, etc. to assist the admissions team in making quick and informed decisions if admission is granted. Assist with admission process as requested. - Perform bedside visits and/or assessments of potential residents to assure appropriateness for skilled care, assisted living, or memory support. Evaluate in collaboration with clinical and administrative personnel that campus can meet the health care needs of potential residents. - Answer questions of prospective and current residents or family members and direct them to appropriate resource. - Offer alternative suggestions to inquiries if a different type of living arrangement other than what the campus is able to offer is needed. - Maintain confidentiality regarding all resident and applicant information. - Maintain a good relationship with discharge planners and other health-related professionals in the community for referrals. Now "The Ideal Candidate Will Have" list: - Bachelor’s degree or equivalent work experience required. - Five years related experience. - Proven and effective sales experiences, from lead generation, education to clients, B2B sales strategies, follow up with leads and strong closing skills. - Strong preference given to candidates operating in a sales function in a healthcare related organization, with an understanding of post-acute, hospital/clinical settings. - Knowledge or understanding of Medicare (Part A & B), and managed care. - Valid driver’s licenses with trusted means of transportation. - Ability to demonstrate excellent verbal and written skills, in English, with tact, poise, and confidence in the personal contact customers. - Ability to extensively travel within assigned market space (up to 90% of time.) - Ability to work varied hours and some weekends as necessary. - Individual must be able to work independently, have good organizational skills with particular attention to detail and accuracy, the ability to follow through on assigned tasks, and demonstrates initiative. - Advanced computer skills are required. Use of Microsoft office suite products, CRM software, electronic medical record systems critical for success in this role. - Must be able to read and write English with the ability to articulate clearly and audibly. Now compensation: "Compensation Pay Range $70,304.00 - $75,554.00 per year Reasonable Pay Estimate A reasonable estimate of the pay range for this position is $70,304.00 - $75,554.00 per year. There are numerous factors taken into consideration in determining the actual offered rate of pay, including but not limited to: job-related qualifications, experience, skills, education, geographic location, and consideration of internal and external equity." So we have Pay info. Benefits: "For full time employees, we offer a generous benefits package that includes: Medical, dental and vision insuranceEmployer paid group term life and disabilityPaid Time Off (PTO) & six paid holidays403(b) with a 3% employer matchFitness center use at most facilities.Various voluntary benefits:Life, AD&DTuition assistance and scholarshipsEmployee assistance programLegal services, home/auto insurance, discount purchasing programPet Insurance" We need to format as list. Schedule: Not explicitly given. There's mention of ability to work varied hours and some weekends as necessary, ability to extensively travel (up to 90% of time). That's more about travel and schedule but not explicit schedule like full-time, part-time, shift. We could include a Schedule section if we have specific content. The posting mentions "Ability to work varied hours and some weekends as necessary." That's schedule info. Also "Ability to extensively travel within assigned market space (up to 90% of time.)" That's travel, not schedule. We could include Schedule section with bullet: Varied hours, some weekends as required. However the instruction: "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state ability to work varied hours and some weekends as necessary, which is schedule-related. So we can include Schedule section with that detail. Now we need sections: About the role (intro paragraph), Responsibilities (list), Requirements (maybe combine Bachelor's degree, 5 years experience?), Qualifications (maybe knowledge of Medicare, driver's license, etc.), Skills (sales experience, computer skills, communication, etc.), Benefits (list), Pay (range), Schedule (varied hours, some weekends). We must not repeat job title as heading. We must not include filler like "commensurate with experience". Not present. We need to ensure we preserve all substantive info. Let's capture all. We'll produce HTML:

About the role

Part of a nationwide family of Continuing Care Retirement Communities is seeking a Healthcare Navigator. This position is responsible for generating appropriate referrals leading to admissions/move-ins for designated campus healthcare products: skilled nursing.

Responsibilities

• Develop and maintain key external relationships with referral sources including but not limited to: professional, clinical, governmental and community agencies to maintain and exceed sales goals.
• Lead outreach visits to targeted referral sources and referral influencers in the medical, professional and general community with assistance provided by other members of the healthcare team.
• Develop and support effective sales strategies designed to increase customer utilization, satisfaction and awareness in collaboration with the healthcare admissions coordinator, clearly differentiating CRC from other providers.
• Lead large and small group presentations, assesses customer needs, outcomes, builds professional relationships and conducts one-to-one sales presentations of CRC products and services.
• Review key competitors service offerings and market position annually. Ensures a timely response to trends that may impact the CRC market space.
• Develop and execute a census development plan incorporating key healthcare sales tactics in partnership with healthcare administrator, key campus stakeholders, and National Director of Healthcare Sales. Overall goal is to strategically support growth in order to achieve census goals.
• Access, maintain and analyze daily CRC–approved customer relationship management (CRM) software for sales activities and outcomes, prospective leads, and referral source management.
• Submit monthly outcome reports to healthcare administrator and National Director of Healthcare Sales.
• Ensure that all applicable campus healthcare products are receiving and admitting the right payer mix of customers to exceed census revenue and occupancy targets in collaboration with the healthcare admissions coordinator.
• Obtain information from the referral source related to resident care needs, acuity, etc. to assist the admissions team in making quick and informed decisions if admission is granted. Assist with admission process as requested.
• Perform bedside visits and/or assessments of potential residents to assure appropriateness for skilled care, assisted living, or memory support. Evaluate in collaboration with clinical and administrative personnel that campus can meet the health care needs of potential residents.
• Answer questions of prospective and current residents or family members and direct them to appropriate resource.
• Offer alternative suggestions to inquiries if a different type of living arrangement other than what the campus is able to offer is needed.
• Maintain confidentiality regarding all resident and applicant information.
• Maintain a good relationship with discharge planners and other health-related professionals in the community for referrals.

Now Requirements: maybe Bachelor's degree or equivalent work experience required; Five years related experience.

Requirements

• Bachelor’s degree or equivalent work experience required.
• Five years related experience.

Qualifications: Knowledge or understanding of Medicare (Part A & B), and managed care; Valid driver’s license with trusted means of transportation; Ability to demonstrate excellent verbal and written skills, in English, with tact, poise, and confidence; Ability to extensively travel within assigned market space (up to 90% of time); Ability to work varied hours and some weekends as necessary; Individual must be able to work independently, have good organizational skills with particular attention to detail and accuracy, the ability to follow through on assigned tasks, and demonstrates initiative; Advanced computer skills required; Use of Microsoft office suite products, CRM software, electronic medical record systems; Must be able to read and write English with the ability to articulate clearly and audibly. But some of these overlap with Skills. We need to decide categorization. The instruction: Prefer a few substantive sections over many thin ones. Could combine Qualifications and Skills into one? But we have headings list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can split logically. Requirements: education and experience. Qualifications: licenses, travel, schedule, independent work, etc. Skills: sales experience, computer skills, communication, etc. Let's allocate: Qualifications: - Valid driver’s license with trusted means of transportation. - Knowledge or understanding of Medicare (Part A & B), and managed care. - Ability to extensively travel within assigned market space (up to 90% of time). - Ability to work varied hours and some weekends as necessary. - Individual must be able to work independently, have good organizational skills with particular attention to detail and accuracy, the ability to follow through on assigned tasks, and demonstrates initiative. Skills: - Proven and effective sales experiences, from lead generation, education to clients, B2B sales strategies, follow up with leads and strong closing skills. - Strong preference given to candidates operating in a sales function in a healthcare related organization, with an understanding of post-acute, hospital/clinical settings. - Ability to demonstrate excellent verbal and written skills, in English, with tact, poise, and confidence in the personal contact customers. - Advanced computer skills are required. Use of Microsoft office suite products, CRM software, electronic medical record systems critical for success in this role. - Must be able to read and write English with the ability to articulate clearly and audibly. But note "Ability to demonstrate excellent verbal and written skills" also appears in Qualifications? We'll keep in Skills. Now Benefits: list. Pay: range. Schedule: maybe we already included varied hours and some weekends in Qualifications; but we still need a Schedule section if we have specific content. Since we already placed schedule info in Qualifications, we could still have a Schedule section but that would duplicate. Better to not duplicate. The instruction: "Prefer a few substantive sections over many thin ones." So we