Healthcare Business Development Specialist

Help More Children and Families Access the Care They Need We are seeking an accomplished, relationship-driven Business Development Specialist to expand our healthcare referral network and generate sustainable patient referrals throughout an assigned territory. This is not a traditional community-marketing position. The primary focus is developing and nurturing professional referral relationships with pediatricians, healthcare providers, hospitals, health systems, multi-location practices, diagnostic professionals, and other organizations serving children and families. The ideal candidate has at least five years of healthcare business development experience—and a demonstrated history of turning trusted professional relationships into qualified patient referrals. Experience within pediatric, children’s health, behavioral health, developmental health, or a closely related field is strongly preferred. What You’ll Do Professional Referral Development Build, manage, and grow a strategic network of professional referral sources throughout your territory.Develop relationships with pediatricians, hospitals, health systems, multi-location practices, diagnostic providers, therapists, schools, and other professionals serving children and families.Identify new referral opportunities and create territory-specific plans for developing them.Conduct purposeful in-person and virtual meetings with prospective and existing referral partners.Educate referral sources about our services, eligibility requirements, intake process, locations, and appropriate referral pathways.Maintain consistent follow-up with referral partners to strengthen relationships and encourage continued referral activity.Reengage inactive referral sources and identify opportunities to expand high-performing relationships across departments or locations.Build relationships with decision-makers, clinical leaders, referral coordinators, and other professionals who influence patient access. Referral Generation and Management Generate qualified patient referrals that align with the organization’s services and capacity.Accurately document every referral, referral source, interaction, and follow-up activity in the organization’s designated systems.Monitor referred patients throughout the intake and authorization process.Partner closely with the internal Intake and Authorizations teams to identify barriers, support communication, and help prevent referred families from falling through the cracks.Keep referral partners appropriately informed while protecting patient privacy and following all HIPAA and organizational requirements.Analyze referral activity and conversion patterns to understand which relationships and outreach strategies produce meaningful results.Maintain an accurate and actionable pipeline of referral opportunities. Community Outreach and Brand Awareness Community engagement is an important—but secondary—part of this position. Coordinate or participate in approximately one targeted community or brand-awareness event each month.Plan or support one larger, higher-impact event each quarter.Select events based on their potential to reach families, strengthen professional relationships, or expand awareness within priority communities.Follow up with contacts and referral opportunities generated through each event.Evaluate event effectiveness based on relationship development, qualified leads, referrals, and other measurable outcomes—not attendance alone. What Success Looks Like Success in this role will be measured through outcomes such as: Growth in qualified patient referralsNew professional referral relationships establishedIncreased referrals from existing partnersReferral-source engagement and retentionReferral-to-intake and intake-to-service conversion trendsTimely, accurate documentation and follow-upEffective management of referred patients throughout intakeQuality and impact of monthly and quarterly outreach eventsConsistent execution of an organized territory-development plan Required Qualifications At least five years of healthcare business development, physician relations, provider outreach, referral development, or healthcare networking experienceDocumented success generating patient referrals, not solely general brand awareness, product sales, fundraising, or event attendanceExperience developing professional relationships with healthcare providers, hospitals, health systems, multi-location practices, or other established referral networksA strong professional résumé demonstrating measurable business-development and referral-generation resultsProfessional references who can speak to the candidate’s relationship-building ability, performance, reliability, and resultsExperience managing a territory, referral pipeline, outreach schedule, or book of professional relationshipsStrong written, verbal, presentation, and interpersonal communication skillsExcellent organization, documentation, and follow-throughAbility to work independently while remaining highly accountable to goals and reporting expectationsComfort using CRM, referral-tracking, or similar business-development systemsAbility and willingness to travel regularly throughout the assigned territoryValid driver’s license and reliable transportation, where required for the territory Preferred Qualifications Business development or referral-generation experience in pediatric or children’s healthcareExperience in behavioral health, developmental services, autism services, therapy, diagnostics, or another family-centered healthcare fieldExisting professional relationships within the assigned territoryExperience working with pediatricians, hospital systems, diagnostic providers, specialists, therapists, schools, or multi-location healthcare practicesKnowledge of healthcare intake, insurance authorization, and patient-access processesExperience using data to prioritize referral sources and improve conversion results Who Will Thrive in This Role You may be an excellent fit if you: Understand that strong healthcare business development is built on trust, credibility, consistency, and follow-throughCan point to specific examples of professional relationships that produced patient referralsKnow how to move beyond introductions and develop long-term referral partnershipsTake ownership of a referral after it is generated and remain engaged through the intake journeyAre comfortable being measured on meaningful referral growth and patient-access outcomesCan represent the organization professionally with both senior healthcare leaders and familiesBalance strategic relationship development with disciplined documentation and pipeline managementAre motivated by helping children and families connect with needed care Application Requirements Applicants should submit: A current résumé detailing at least five years of relevant healthcare business development experienceExamples of measurable patient-referral or territory-growth resultsA brief description of the provider types, healthcare networks, or referral channels they have developedProfessional references, requested during the interview process