Healthcare Applications Analyst (Full-Time)

About the role

The Healthcare Applications Analyst serves as a critical liaison between Information Technology, Clinical Operations, and Business Departments to support, optimize, and enhance healthcare applications that drive patient care and organizational efficiency. This role combines strong technical expertise with a deep understanding of clinical and operational workflows to ensure healthcare technology solutions align with organizational goals, regulatory requirements, and user needs.

Status: Full-Time. Shift: Days. FTE/Hours: 1.0 / 40. Schedule: Mon - Fri: Five 8-Hour Shifts; after hours as required.

Responsibilities

• Serve as the primary analyst and technical resource for healthcare applications supporting clinical, operational, and administrative workflows.
• Analyze workflows and identify opportunities to improve efficiency, patient safety, user experience, and operational effectiveness.
• Support application lifecycle activities including implementation, configuration, upgrades, testing, troubleshooting, and optimization.
• Collaborate with clinicians, nursing leadership, operational departments, and business stakeholders to gather requirements and translate them into technical solutions.
• Develop and maintain application documentation, workflows, standards, and support procedures.
• Participate in project planning, system implementations, and technology initiatives.
• Evaluate clinical and business processes to identify opportunities for automation and workflow improvement.
• Design technology solutions that improve patient engagement, communication, scheduling, and operational efficiency.
• Analyze system utilization and recommend enhancements supporting organizational objectives.
• Provide consultation regarding healthcare application best practices, integration, and optimization.
• Administer, configure, and optimize patient scheduling and engagement platforms.
• Design and develop web forms, patient intake forms, registration workflows, scheduling workflows, automated communications, and digital engagement tools.
• Configure automation rules, workflow routing, patient reminders, and engagement campaigns.
• Monitor system performance and implement enhancements that improve patient experience and operational outcomes.
• Design, develop, test, and maintain interfaces using Rhapsody Interface Engine.
• Build and support HL7, API, FHIR, and other healthcare data integrations.
• Troubleshoot interface failures, data integrity issues, message processing errors, and connectivity concerns.
• Collaborate with vendors and internal teams to ensure interoperability between healthcare systems.
• Monitor integration performance and implement reliability improvements.
• Design, build, train, and maintain SharePoint sites, libraries, lists, forms, and workflow solutions.