Healthcare Application Analyst

About the role

Kern Medical is a 222-bed acute care teaching hospital and outpatient clinic network that has been a key healthcare provider in the community since 1867. The organization offers specialized services including the only Level II Trauma program between Fresno and Los Angeles, hospital-based high-risk pregnancy care, and integrated inpatient psychiatric services. With over 200 residents, fellows, and medical students enrolled annually, Kern Medical maintains strong academic programs and an affiliation with UCLA’s David Geffen School of Medicine. The hospital operates multiple outpatient clinics across Bakersfield and continues to expand its services, technologies, and specialties. Kern Medical is committed to delivering high-quality, compassionate care to all individuals, regardless of circumstances.

Responsibilities

• Configuring, maintaining, and optimizing clinical and administrative applications to support hospital operations and patient care.
• Analyzing system requirements.
• Managing upgrades and enhancements.
• Troubleshooting application issues.
• Coordinating with IT and clinical teams to ensure application reliability and usability.
• Collaborating with end users to gather requirements, develop workflows, create documentation, and provide training and technical support.
• Assisting in data integrity checks.
• Participating in testing and implementation of new systems.
• Helping ensure compliance with regulatory and security standards.

Qualifications

• Strong analytical skills with the ability to interpret data, assess workflows, and recommend improvements.
• Experience in systems analysis, including requirements gathering, configuration, and implementation of healthcare or enterprise applications.
• Proficiency in troubleshooting and problem resolution for complex application and integration issues.
• Background in information technology, including familiarity with databases, interfaces, and healthcare information systems.
• Experience providing technical support and user assistance, including training, documentation, and issue escalation.
• Bachelor’s degree in Information Technology, Computer Science, Healthcare Informatics, or a related field; equivalent experience may be considered.
• Knowledge of clinical workflows, electronic health records, and healthcare regulations (e.g., HIPAA) is highly beneficial.
• Effective communication skills, ability to work collaboratively with multidisciplinary teams, and strong organizational skills.
• Prior experience in a hospital or clinical environment and familiarity with major EHR platforms is a plus.