Healthcare Administrative Associate - Family Medicine, Dublin
Carilion Clinic · Dublin, VA · Yesterday
Administrative$16.18–$22.65/hrFull-time
What You'll Help With
- Supports front office operations
- Performs administrative, scheduling, registration, and customer service functions
- Manages multi-line phone systems, screens calls, and routes messages
- Maintains accurate patient demographic, insurance, and eligibility information
- Collects co-payments, deductibles, and other payments
- Coordinates referrals and obtains insurance authorizations
- Maintains and organizes medical records in compliance with regulatory standards
- Performs charge entry, coding support, and resolves billing-related issues
- Uses electronic medical record systems for scheduling, reporting, and documentation
- Provides directions and assistance to patients and visitors
- Maintains reports, databases, and spreadsheets and performs basic data analysis
- Serves as a resource for team members and assists with training as needed
- Maintains a safe, organized, and efficient work environment
What We Require
- High school diploma or GED
- No experience required
- No licensure or certification required
- No life support required
- Strong customer service orientation and communication skills
- Knowledge of medical terminology, office procedures, and electronic medical records
- Proficiency in computer data entry and Microsoft Office applications
- Ability to multitask and maintain attention to detail in a fast-paced environment
Compensation
$16.18 - $22.65 per hour