Healthcare Administrative Associate - Cardiac Cath Lab - FT

This is Carilion Clinic ... An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious. Headquartered in Roanoke, Va., you will find a robust system of award-winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute. Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference.

About the Role

Here is the opportunity to apply your skills in a dynamic new environment and maximize your career growth with tools that will help enhance your professional development. We believe that by fostering a supportive and empowering work culture, we can create a positive impact in the world and achieve our goals together.

As a healthcare administrative associate, you'll play an important role by maintaining front-office workflow vital to optimizing the efficiency of the medical practice, clinic, and/or department. Strong communication skills required. Experience in a healthcare setting and patient scheduling preferred.

This position is full time, working Monday - Friday 7:30 AM - 4:00 PM. No holidays or weekends.

Responsibilities

• Greets, screens, and provides service to patients and visitors.
• Processes mail, fax, and other documents.
• Maintains multi-line phone system/switchboard.
• Schedules, registers, and checks patients in/out.
• Maintains medical records.
• Performs data management and spreadsheets.
• Runs and maintains reports.
• Performs charge entry.
• Processes billing documents and researches and resolves issues.
• Collects co-payments, deductibles, and other self-pay amounts at time of service.
• Supports department operations, staff, providers, and leadership.
• Effectively communicates department needs to Team Leads and Unit Director.
• Assists with staff scheduling and patient movement.

Requirements

• High school diploma or GED.
• Must be customer driven, have strong grammar, spelling, and punctuation skills.
• Knowledge of medical terminology, office procedures, and equipment.
• Proficiency in computer data entry/keyboarding.
• Ability to use electronic medical records.
• Good organizational, communication, and interpersonal skills.
• Knowledge of Microsoft software applications preferred (Word, Excel).
• Ability to multi-task.

Pay

Compensation Range: $16.18 - $22.65 per hour. Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience.

Benefits

Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That’s why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life – at work and when you’re away.

• Comprehensive Medical, Dental, & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Access to our health and wellness app, Personify Health
• Discounts on childcare
• Continued education and training

Schedule

Full time, Monday - Friday, 7:30 AM - 4:00 PM. No holidays or weekends.